Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 14, 2024
Alena
Лучший выбор для Гонио и Батуми!
Мы останавливались с мужем на 4 ночи, и нам так понравилось, что мы не хотели уезжать)
Нас встретил замечательный хозяин, который сделал наше пребывание в гостях - как дома. Мы были окружены заботой и помощью в любых вопросах - от советов до покупки билетов в Тбилиси.
От отеля пешком до моря всего 5 минут прогулочным шагом. Море - чистое и теплое. Чуть вдалеке от трассы, а потому ночью тихо.
До действительно вкусных кафе - также 5 минут пешком.
В номере есть все, что нужно, но если понадобится что-то сверх того - персонал готов помочь круглосуточно.
В отеле всегда есть горячая вода в душе, кондиционер в номере спасал нас от июльской жары.
В отеле идеальная чистота и крайне гостеприимный персонал.
Мы с нетерпением ждем возможности вернуться, спасибо, Egrisi и Зауру за гостеприимство!
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Price per night from:AED 99
Posted on Dec 29, 2024
Yns GlynA great hotel located in the middle of Old Town Batumi. It’s very close to great bars and restaurants as well as the water front. The addition of Milton Brown products in the room was amazing, but breakfast could have been a bit better.
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Price per night from:AED 362
Posted on Oct 26, 2023
Anonymous UserLovely hotel, right on the beach and in walking distance of all the sights of Batumi. Excellent amenities. Very relaxing and couldn’t be more helpful- offered my friend and I each a free upgrade. Would stay again!
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Price per night from:AED 814
Posted on Jun 1, 2025
ХмелевскаяАнна
Excellent location, delicious breakfast, no pool and sauna work, although the booking indicates availability
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Price per night from:AED 276
Posted on Jun 21, 2026
Guest UserThe guest house is quiet, comfortable. Excellent location, next to all the main attractions, sea, cafes, shops, currency exchangers.
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Price per night from:AED 123
Posted on Aug 20, 2025
Guest User
Absolutely delighted with our stay. The room was spacious and well-equipped with a fridge and microwave, which was great for preparing our own meals. The beach is just across the road, making the location incredibly convenient with excellent transport links, as there's a bus stop right outside the entrance.
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Price per night from:AED 142
Posted on Feb 26, 2026
Saumyaleo31
We stayed at Sheraton Batumi Hotel expecting the standard of a global 5-star luxury chain. Unfortunately, while the location is beautiful, the overall experience fell far below expectations.
The property’s location, right in front of the beach, is stunning. The views are lovely and the building itself looks impressive. Sadly, the service and operational quality did not match the pricing or brand promise.
Here were the key concerns:
1. Language & Service Gaps
For a luxury, premium-priced international hotel, it was surprising that several staff members struggled to understand basic English. This made even simple requests unnecessarily complicated.
2. Inedible Food on Day 1
On the day we checked in, we ordered a ciabatta pesto sandwich. The ciabatta was so hard it was impossible to chew. It literally sounded like knocking on wood. We had to remove and eat only the filling. This is basic food quality control that should not fail in a 5-star property.
3. Repeated WiFi Failures
Within an hour of check-in, the WiFi stopped working. I had official calls to attend, yet even after 2–3 hours, the issue wasn’t resolved. The next day, the WiFi again went down for 2–3 hours. In a hospitality business today, reliable internet is non-negotiable. There also seemed to be no backup plan or proactive communication.
4. Shower Head Burst - No QC?
The following morning, the shower head burst while in use, flooding the bathroom. My belongings got wet and it completely disrupted the morning. When a room is marked “ready,” basic quality checks should ensure fixtures are functional.
5. Breakfast Quality Below Standard
The breakfast buffet was largely cold. Vegetarian options were extremely limited. Even the falafel was undercooked. The omelette was overly oily. At the very least, for a globally known chain, one Indian option or more diverse vegetarian choices would have been appreciated.
6. Room Service Delays
Ordering water to the room took nearly an hour and required four calls. That level of delay for something so basic is difficult to justify.
Overall, while the location is excellent, the service standards, food quality, maintenance checks, and responsiveness did not align with what one expects from a Sheraton property.
For the price paid, this was not a luxury experience. I hope management takes this feedback seriously and works on operational consistency, staff training, and basic quality control.
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Price per night from:AED 936
Posted on Apr 22, 2024
geritch
Quite interesting place. It is a residential house where a whole 9th floor is located under the hotel. Sea in 2 minutes walk, also a nearby 24-hour supermarket, a large mall, a lot of restaurants. If you live in the rooms on the left side, you can see the sea, the west side.
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Price per night from:AED 135
Posted on Sep 15, 2023
Guest User
Good value for money! The boss is charming and amiable... The hotel is in a good location, the disadvantage is that the facilities are too old...
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Price per night from:AED 207
Posted on Oct 13, 2022
Evgeny Kleinberg
Overall expectations
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Price per night from:AED 132