Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 26, 2026
77613809The hotel room is spacious, well-equipped, clean, and meets a 4-star standard. We were given a courtyard-facing room, which was very quiet as it wasn't facing the street. The breakfast is excellent, and they even serve champagne on Sunday mornings. The hotel is only two intercity train stops from the Central Station, and it's just a few hundred meters walk from the train station. Nearby, there's a Lidl supermarket and many restaurants. Tram line 71 stops right outside the hotel; taking it to the left will take you to many city attractions. Turning left outside the hotel also leads directly to the entrance of the Belvedere Palace, which is incredibly convenient. I highly recommend this hotel to independent travelers!
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Price per night from:JPY 15,421
Posted on Dec 13, 2025|Family Studio
Guest UserI booked a family room for 4 people, 2 adults and 2 children. They don't allow an additional child. The location is very close to the main train station, and you can also walk to Belvedere Palace. There's a bus stop near Belvedere Palace that's much more convenient than taking the subway, as it goes directly to all the popular attractions in the Old Town, like the Musikverein, Karlskirche, Hofburg, museums, and City Hall… I only discovered this on the day we left! 😅 I bought a 48-hour transport pass, which felt like a better deal than the City Card, as the latter mainly offers discounts on attractions that you might not even use. With the transport pass, taking the train from the main station to the airport only costs 2.2 euros (half price for children). It takes 16 minutes to get to the airport, and even without the pass, it's not expensive – if I remember correctly, it's 2.9 euros. The hotel offers almost no service; it's mainly self-service. Housekeeping is supposedly every four days. Since we only stayed for 2 nights, it was acceptable, but I imagine it would be a bit uncomfortable for a longer stay.
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Price per night from:JPY 16,798
Posted on Jan 29, 2026|Standard Room
YukiLily(*´∀`*)The hotel's location is excellent! There's a bridge nearby that leads directly to the city center, and it's about a 15-minute walk to the Black Death Tower, making it very convenient for getting around.
The service and facilities are genuinely great. Check-in was fast and smooth, and the staff were very polite, making me feel comfortable from the moment I arrived. The facilities are quite comprehensive; there's a steamer for ironing clothes, and the room has a fridge stocked with still water, sparkling water, and other drinks, which are replenished during room cleaning – a thoughtful touch. Slippers are also provided, and the bathroom amenities are well-stocked.
The room size is just right. There's enough space to open a suitcase and still have room to sit and relax without feeling cramped.
A nice bonus is the JBL alarm clock in the room, which can connect via Bluetooth to play music. It's perfect for listening to music when waking up in the morning or unwinding at night.
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Price per night from:JPY 19,433
Posted on May 5, 2026
pipimiThe listing said there was a bathtub, but my room didn't have one. The room photos also showed rooms with only a shower, so it might be that rooms are assigned randomly. If you really want a bathtub, it's probably a good idea to note it in the special requests section. The room itself was clean and comfortable, and it had a fridge. There are also lots of supermarkets nearby, which was a plus.
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Price per night from:JPY 9,982
Posted on Mar 24, 2026|Standard Room
Anonymous UserThe front desk staff were very enthusiastic. We asked for hot water and they immediately gave us a brand new kettle.
Because we checked in quite late, the room we were given only had one bar of signal, and the Wi-Fi wouldn't connect. Even mobile data was sometimes unusable because the signal was so bad. Plus, the bathroom door didn't have a lock; it seemed to be broken.
Since there were no other rooms available, we ended up having to stay in that room with the terrible signal.
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Price per night from:JPY 6,647
Posted on Oct 7, 2019
FEIBecause I lived in a hotel in Europe for the first time, I was accustomed to the domestic habits and did not bring slippers. As a result, the restaurant did not provide it. Without the converter, the result was not provided by the restaurant, so I bought a difference of 12.9 euros. Ok! If you live in a European hotel, you must bring the necessary items, otherwise you will have a bad point. The distance from the Schönbrunn Palace is not there, but there is no breakfast shop. We had to go to the Golden Arch in one subway station and then to the Schönbrunn Palace in the subway. The hotel is very quiet, the morning is the window, wake us up.
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Price per night from:JPY 12,375
Posted on Jul 4, 2024
Guest User
The hotel is very centrally located in Vienna. The atmosphere and the staff are perfect. I would especially like to mention these very nice and friendly employees:
Mrs. Viktoria
Mr. Fabian
Mr. Alexej
Mr. Leon
Mr. Tobi.
Thank you very much and we'll be back next time!
Best wishes from Leipzig
Alexander Beresan
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Price per night from:JPY 17,959
Posted on Sep 11, 2025
Guest User
The room was clean and quite spacious. Tram No. 25 is right outside the hotel, making public transport very convenient. There's also a Billa supermarket and McDonald's nearby, which makes dining options very accessible.
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Price per night from:JPY 6,284
Posted on May 26, 2026
U38066Good design concept, with very well located apart next to the metro and trams, also with walking distance to HBF.
Superclean!
Good staff for cooking.
The big inconvenience has been that there is only one auto check-in machine and it didn't work at 14:00 when everyone was there to try to allocate. The on-line check-in works but doesn't provides any QR thoufh their text claims so (all the ten persons there had the same situation). And the rooms were finally available at 14:20, only then the machine started to delivee keys.
I will be back and hope this swlf-service peoblem no longwr exists.
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Price per night from:JPY 9,426
Posted on Aug 28, 2025
Leonardo Sant Anna
Well-located apartment, with several lines within a 5-minute walk. Paid parking nearby using PAYUCA.
The small apartment had a slightly uncomfortable bed, but the bathroom had excellent shower pressure and temperature.
We were slightly inconvenienced upon arrival because the room we had been assigned smelled of cigarette smoke, even though smoking is prohibited. The cleaning staff was going to clean it again, but we asked if we could move. They immediately moved us to a slightly smaller room, but we were better served.
The kitchen in the new room didn't work; one burner wasn't working, and the other was even broken.
But since we had already moved in and only noticed it late at night, we didn't want to ask them again. There was no Wi-Fi.
The staff was very friendly and quick.
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Price per night from:JPY 7,493