Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 5, 2025
ZIHAO
Convenient transportation, beautiful environment, friendly and enthusiastic staff. The rooms are warm and elegant, the gym is fully equipped, the swimming pool is clean and clear, and the leisure and entertainment facilities are complete. The location is excellent, the surrounding transportation is convenient, and the price is very high. I will choose here next time
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Price per night from:AU$268
Posted on May 25, 2025|Queen Room
Guest UserThe Hotel was very nice. Nice big rooms,great shower,nice staff and decent breakfast. The rooms could really do with a fridge,as they don't have a restaurant and if you bought a salad our sandwiches you had know where to keep them cool. Also, if 2 people staying in a room,more coffee and milk is required. You can ask reception for extra coffee and milk,but be better if they can at least give you 4 coffee instead of 2
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Price per night from:AU$380
Posted on Feb 8, 2024|Comfort Double Room
Anonymous User
The hotel is in a very good location, next to the cathedral and the commercial street. A family of three (12-year-old child) checked in but no extra bed was provided, so we could only book two rooms. This was incomprehensible. My husband stayed in the room because of his injured foot. We were asked to check out three times before 12 o'clock. The cleaner also ignored the people in the room and started cleaning on his own. It felt like we were being kicked out. I hope they can be more humane in the future.
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Price per night from:AU$442
Posted on Apr 17, 2025
Guest User
Location and transportation: Most evaluations emphasize that the hotel is close to a transportation hub or attraction for easy travel.
Room facilities and comfort: high frequency mentions ”the room is spacious and bright”, ”the bedding is comfortable”, ”the sound insulation effect is good”, ”the intelligent facilities are convenient”.
Service experience: The staff is warm and professional, and the response speed is the core advantage. The front desk efficiency and detailed services (such as free parking and 24-hour hot water) improve the experience.
Health and dining: emphasize ”spotless”, ”rich breakfast”, ”local specialties authentic” and other details.
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Price per night from:AU$106
Posted on Jun 14, 2025
N_nnn
It's close to Aachen Central Station, so it's very accessible! It's also very clean and reasonably priced, so I highly recommend it!
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Price per night from:AU$178
Posted on Sep 24, 2019
Guest UserMy friend and I went to the Aachen exam. It’s really super quiet around, no. A little far from the city. However, the overall room is good. Still quite worth it.
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Price per night from:AU$138
Posted on Jan 3, 2025
Sasha_lee
Check in in the middle of the night, the waiter is still waiting for us, thank you very much!
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Price per night from:AU$278
Posted on Jul 3, 2026
Guest UserLocation is excellent, right off the square overlooking the cathedral right in the heart of Aachen. Room was nice and large.
There was no personal service, didn't see a member of staff at all. we knew a cleaner had been but thats it.
Needs modernising. No aircon, small fan was provided but it did not do much to help. No usb socketed power to charge phones near bed.
Beds were very comfortable but needs extra pillows.
bathroom was excellent.
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Price per night from:AU$460
Posted on Nov 10, 2025
Viktoria Deordieva
A good, high-quality chain hotel. The room was spotlessly clean. The reception staff were very pleasant.
But after 10 p.m., the code to open the front door didn't work, and the phone didn't always answer (it was 4 day).
On Saturday, 1 November 2025, about eight people gathered at the hotel door (meaning I wasn't the only one with this problem).
I am sure the reception passed the problem on...
and then... ignored it!
Please fix the problem with the code not working!
People want to sleep in the accommodation they booked... not walk around all night...
Good luck!
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Price per night from:AU$126
Posted on Oct 31, 2025|Comfort Double Room
Guest User
The location for us travelling by train was excellent. It was just several minutes walk. For the price it was a good hotel. We enjoyed the breakfasts. I liked that they had coffee and tea out 24/7, you could buy other drinks and that glasses were provided. The reception staff members were very helpful. The only downside was that we got put on the top floor where there was no elevator so we had to take our suitcases up some stairs.
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Price per night from:AU$98