Hotels near BBC Television Center, London

On the first night, I found a green cleaning cloth in my bed, under my quilt. I don’t know whether it belonged to the housekeeping staff or the previous guest — either way, it was truly disgusting. The next morning, I meet a housekeeping staff member in the hallway and askedher to change my bedding. But when I came back in the evening, I saw it hadn’t been changed, because there was still my hair on the sheets. All staffs at the reception were all very nice.

If you need to be in West London with access to transport, this is a really good location; it's also easy to get to Heathrow early in the morning as we had to. We found the staff helpful, well-trained, and competent. Maybe the hotel hardware is a bit worn out, but it seems like they are overhauling things - the shower was new. For exploring West London or getting to Heathrow, we'd return without doubt.

The room was clean and comfortable, the service was warm and attentive, and the location was convenient. I was very satisfied with my stay. The hotel environment was tidy and quiet, the room was spacious and bright, and the bedding was clean and comfortable, ensuring a good night's sleep. The front desk staff were enthusiastic and professional, making both check-in and check-out efficient. The location is convenient, with easy access to dining and shopping. Overall, it offers great value for money, and I would choose to stay here again next time.

Pros: - Decently sized, standard layout and comfortable rooms. - Rooms are quite clean, service in general was nothing too special but gets the job done! - Convenient location near buses and metro to Central London / Oxford for a day trip, close to Westfield London which has great number of F&B outlets, supermarkets and shops. Cons: - Housekeeping was inconsistent; stayed for 6 days, everyday was missing something different, not being replenished in the room; could be tea, coffee, hand towels, tissue paper, toilet paper etc… had to keep calling for service every night throughout the stay. If housekeeping had set up the room in standard, hassle could be alleviated from all parties as it takes the housekeeping more than 20 minutes every time to bring the items. - Both toilet paper rolls were removed unexpectedly one night, even when we certainly left the room with them both in the morning which I find a bit funny as there wasn’t even a need to replenish - but simply removed. - Clock timing was incorrect 6 days throughout the stay and nobody clocked that nor changed it. - Slight wear and tear in the room but nothing too major affecting our stay apart from the bathtub glass panel seam being broken and water kept coming out of the shower. - Emergency alarms went off at 730AM with no explanation. - There was daily construction noise and one day the workers and equipments were all outside our room for a good 4 hours in the morning to afternoon time. Again, I don’t blame it because maintenance is important but a notice would be nice. Overall, I think the hotel gets its job done, the room and location were decent and comfortable. It’s the housekeeping and maintenance fell below expectations.

My first stay at this hotel was in August 2925, and it was a very good experience. Based on that, I booked again this year. Upon arrival, they were very meticulous about taking photos of everything (room number, etc.), even though I had already gone through this process when I dropped off my luggage. My room was in a different entrance (they have multiple locations). It was a double room, and the sleeping area had been partially renovated. The bathroom had a bathtub (a bonus), but it was incredibly dirty. There was a thick layer of mold on the grout, the sink was clogged, and the floor tiles were broken (dangerous). The refrigerator was dirty inside. I reported this and was told that 'E' hadn't renovated yet. Renovation or not, when you offer a room at a certain price, you should deliver it clean. I had requested a non-smoking room, and it was evident that someone had recently smoked there. It's a real shame that both stays differed so much. Where you check in isn't necessarily where you'll stay, leading to too many location changes. It would be easier if a direct line were available for quicker communication. Otherwise, it's a good hotel, but the service this year was very poor. I reported this.

1. The location is quite convenient for travel, including going to the supermarket to buy things. 2. It is like an independent one-bedroom homestay. After living there for nine days, they took out the garbage and changed the towels, but there was no other service. The water pressure was not high at night, and it was almost impossible to take a shower after 22:00. The toilet could not flush and the water temperature was low. 3. They have a spiral staircase and no induction lights. Be careful not to step on empty space when going downstairs. I sprained my foot and stayed in the hotel for two days without going out. I sent an email to the hotel but there was no reply.

The hotel is called Shepherd's Bush Hotel, located in the heart of London, with convenient transportation, and there are many subway lines and bus routes nearby, giving you easy access to the city's main attractions. The quality of service at the hotel is excellent, the staff is warm and friendly, and is always ready to help, so that guests feel at home. In terms of facilities, the hotel is equipped with air-conditioning, especially suitable for summer stays, so that you can stay comfortable in hot weather. In addition, the bathroom facilities are quite complete, clean and tidy, making people feel relaxed and happy. Free Wi-Fi and minibar are also available in the room, which adds convenience to your stay. In terms of cost performance, the price of Shepherd's Bush Hotel is reasonable, whether it is business travel or leisure vacation. This is a highly recommended hotel, whether it is service, facilities or transportation, it is satisfactory.

I had a wonderful experience staying at Starnest Shepherd’s Bush. From the moment I arrived, everything exceeded my expectations. The check-in process was seamless, and the communication from the team was fast, friendly, and professional throughout my stay. The apartment itself was spotlessly clean, stylish, and thoughtfully furnished, making it feel like a true home away from home. The kitchen was fully equipped with everything I needed, and the high-speed WiFi was perfect for both work and entertainment. The bed was incredibly comfortable, and I appreciated the small touches—like quality linens, blackout curtains, and complimentary toiletries—that really enhanced my comfort. One of the highlights was the location. Just a short walk to Shepherd’s Bush Station, Westfield shopping centre, and plenty of restaurants, cafes, and local shops, it was perfectly situated for both exploring London and handling day-to-day errands. Despite being in a vibrant neighborhood, the apartment was quiet and peaceful, ideal for rest after a long day. The building itself was modern and secure, with excellent amenities including laundry facilities and a reliable lift—especially helpful when carrying luggage. Overall, I couldn’t have asked for a better stay. Whether you're in London for business or leisure, I highly recommend Starnest Shepherd’s Bush for its exceptional service, comfort, and unbeatable location. I’ll definitely be returning!

Second time staying at The Hoxton and it never disappoints! Super friendly staff who go above and beyond to be accommodating. We also really enjoyed a fun night at Chet’s on Saturday night. The DJ really brought great vibes!

We arrived in London after a long 3-hour journey. Check-in wasn’t until 4pm, which was fine, so we spent the day exploring before returning around 4:40pm. First impressions were good: the hotel was easy to find, the reception looked classy, the air con in the lobby was refreshing, and the receptionist was welcoming. Unfortunately, our lower ground room was very disappointing. As soon as we opened the door, we were hit with a strong damp smell, and the room was unbearably hot. The space was snug but adequate with four beds, however the cleanliness was poor — mould and bubbling paint on the ceiling, hair around the sink, and dirty tiles in the bathroom. That night the heat became unbearable. The air conditioning was broken, confirmed by staff, but despite being told they would update us, no solution came. We barely slept, taking turns cooling down in the hallway. The next evening we were finally moved to a top-floor room, which was a huge improvement: clean, spacious, comfortable beds, and working air con. It was very clear that the upper floors are maintained to a much higher standard than the lower ground rooms. On check-out, management apologised, explained the lower ground was undergoing deep cleaning (which explained the smell), and kindly offered us a free continental breakfast. While appreciated, it’s concerning that these rooms are still being booked despite the known issues. They really should not be in use until the problems are fully resolved. Staff were friendly and helpful throughout, but the first night truly impacted our stay and made our trip more difficult than it needed to be. Although £230 for two weeknights is reasonable for London, the conditions of that first room were unacceptable.