Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 5, 2026|Superior Semi Double Room-Non Smoking
Anonymous UserThe hotel itself is quite nice, and the service at the reception desk was excellent. The staff in person were polite and genuinely tried to help with anything I needed during my stay.
However, I was very disappointed with the phone service. When I called the hotel and spoke in English, the call was hung up on me. I tried several times and the same thing happened. It did not seem like the staff member on the phone was willing to assist or find a solution. This left a very negative impression.
As this is an “International Hotel,” I expected at least basic English communication or an attempt to assist rather than disconnecting the call. I already informed the hotel about this issue and I sincerely hope they improve their phone service permanently.
Additionally, the hotel is located 10 mins by walk from the city center so you will likely need to take a taxi to travel around.
Overall, the in person service was good but the phone communication experience needs serious improvement.
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Price per night from:SEK 485
Posted on Jun 30, 2025|Standard Single Room For 1 Person-Non-Smoking, 16 Square Meters
Guest UserThe location is perfect because it is next to the Niigata station. However, there were not many things to eat in the morning restaurant.
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Price per night from:SEK 392
Posted on Mar 20, 2026
Guest User
I chose this hotel because of its reputation as an old-school establishment, but I was a little disappointed.
1. I have a permanent residence in Japan, so it's understandable that the front desk would ask for my residence card. However, they also insisted on making a copy of my ID, which no other hotel in Japan has ever done, and I found that quite perplexing.
2. There were still hairs from the previous guest stuck to the shampoo bottle in the bathroom, which is simply unacceptable. I wanted to ask the front desk about it, but I was too tired in the evening to even bother.
3. On the bright side, the breakfast was quite good and varied, and the window seats offered a nice view of the city.
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Price per night from:SEK 333
Posted on May 2, 2023
Keeeeeeeeeee
It was a convenient and easy to understand place just across the road station and footbath.
The cleaning was well done and I was able to spend it comfortably.
The food was delicious. Especially the breakfast buffet was good.
I think it is a good hotel in Cospa.
It was good that the large communal bath was large, but I wish it was a hot spring of a more habitual type because the hot spring was tasteless and odorless.
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Price per night from:SEK 1,504
Posted on Jun 7, 2025
Guest User
My son and I stayed one night in the cheapest room without meals.
It was an old inn, but it had an open-air bath and was not too bad.
There were three smoking areas, and from the smoking area in front of the large bath we could enjoy a leisurely cigarette while looking out over the garden.
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Price per night from:SEK 627
Posted on Apr 20, 2026
Guest User
The hotel is a 4-minute walk from the station. It's clean and quiet, and the lobby offers a great selection of high-quality toiletries. The bed was really comfortable, and the bath towels were soft and absorbent. The breakfast was especially delicious, with soba noodles, Niigata rice, and a variety of Japanese dishes. There's also a washing machine, dryer, and microwave on the first floor.
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Price per night from:SEK 270
Posted on Nov 7, 2024|Large Single Room - Non-Smoking
Guest UserNice hotel withe rooms of various sizes. For me it was spacious enough. Bed was comfortable, would have liked one more cushion.
Room was clean an I liked that i could open the window. It was quite hot in the room because the heater was turned on. Even if i turned it off hot air came out.
Room was clean and had everything i needed. You can also get things at the front desk.
Breakfast was buffetstyle and really very good with a lot of choises, both Japanese, local and western.
Location was very convenient near the train station. About max a 5 minutes walk. Near the hotel there are a lot of places to eat or have a drink. At the station is a shopping mall.
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Price per night from:SEK 261
Posted on May 9, 2025|Double Room Non smoking
와사I've not ever stayed Dormy Inn and this was the first time. It was very nice and impressive. Good onsen and clean facilities. I will try to find Dormy Inn chain near the places I plan to trip to. Thank you so much for the nice services the hotel provided.
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Price per night from:SEK 500
Posted on Nov 24, 2025
Guest User
The location of the hotel was very convenient it was near to everything. Train station, restaurants and shopping centers. The staff were friendly and the room is clean and decent.
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Price per night from:SEK 207
Posted on Feb 25, 2024|Compact Single Room - Smoking
Guest UserThe hotel's location is excellent, with a variety of great food options right next door. The breakfast provided by the hotel was also delicious. The service was attentive, and transportation was very convenient. Overall, a great experience! 👍
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Price per night from:SEK 275