Hotels near Southern Bus Terminal, Luang Prabang

Booked Phanya Residence for a trip to Luang Prabang with my parents during the Chinese New Year, and it provided us with a fantastic travel experience. The hotel is truly, incredibly beautiful, with its aesthetic evident everywhere, blending local Laotian charm with classic European style. We booked a family room that could accommodate four people; the beds and amenities were great. I particularly loved the oil paintings in the room, and the wooden floors felt lovely underfoot. But the most important thing, by far, was their incredibly thoughtful and professional service! I accidentally left my earphones behind, and they went out of their way to deliver them to my friend's hotel. The owner was so kind and helpful, even when I kept bothering them with emails at night. I wholeheartedly recommend this hotel. The location is excellent, very close to the Royal Palace and the night market, offering a quiet escape yet still being central. There's a temple right next door, which is wonderful. Plus, there are plenty of dining options nearby. If I ever go back to Luang Prabang, I would absolutely love to stay here again.

HThis was my second stay at this hotel, and it was just as enjoyable as the first. This time I stayed in Room 6202, located on the second floor of the newer building on the right-hand side of the property. During my previous visit, I stayed in one of the single-storey rooms behind the fish pond, so I specifically requested a room in the newer wing at check-in. The staff happily accommodated my request, and I was pleased to receive Room 6202, which also features a bathtub. One of the hotel's biggest strengths is its staff. Everyone was friendly, attentive, and genuinely welcoming. They appear to be very well trained and consistently provide excellent service. I stayed for one night. Interestingly, the room rate was higher than my previous stay, even though it was the low season. My previous stay included a welcome fruit platter, but this time there wasn't one. Breakfast was also more limited due to the low season. Instead of a full buffet, guests could choose from a breakfast menu, with a small self-service selection of bread, fruit, yogurt, juice, and drinks. I ordered the Eggs Benedict, which was delicious and perfectly portioned. The yogurt was also very good. Unfortunately, I had to leave early, so I didn't have time to try the avocado toast that I had ordered. Personally, I preferred Room 6202 over my previous room. Being on the second floor, it has a private balcony that makes the stay feel more peaceful and secluded. Although it doesn't overlook the pond or fountain, I actually enjoyed the extra privacy. The bathroom features a large glass wall with a curtain, which makes the room feel much more spacious when opened. Another improvement was that there was no unpleasant drain smell, which I experienced in my room during my previous stay. One of the main reasons I chose to stay here again is the hotel's excellent 24-hour stay policy, allowing guests to use the room for a full 24 hours after check-in. I checked in at around 6:30 p.m. and informed the staff that I would be checking out later the following day. They advised me to confirm it again during breakfast, and I eventually checked out at around 4:00 p.m., which was very convenient. For those interested in collecting the hotel's loyalty points, note that points can only be earned when booking directly with the hotel, not through third-party booking platforms. During my stay, it was the school holiday period, and the nearby children's cultural centre was hosting activities. There was some noise from children during the day, but it wasn't excessive and didn't significantly affect my stay. Overall, I had another pleasant experience and would happily return. The friendly staff, comfortable rooms, flexible 24-hour stay policy, and peaceful atmosphere continue to make this one of my favourite places to stay.

This hotel is absolutely perfect for families with kids! We spent most of our three-day, two-night stay at the pools, and the children had an amazing time. The hotel has two pools, one for adults and a shallower one that's great for younger kids. Beyond that, the public areas are beautifully maintained and very relaxing, ideal for a vacation. They also offer frequent shuttle services to Yangren Street, which makes getting around super convenient. And I have to mention the breakfast – it was delicious and came with a fantastic view. If only we had more time, I would have loved to stay and relax for another couple of days! Finally, a huge thank you to the hotel manager, Ms. Fu, who assisted us during our stay. As she's Chinese, we added her on WeChat after check-in, and she helped us with so many travel issues (booking private cars, rescheduling restaurant reservations, and various other small requests). I felt a bit bad for bothering her so much, but she was incredibly gentle and patient throughout. We'll definitely be staying here again next time. Thanks for taking such good care of us! ❤️

Very nice house with real local Laos businesses. Simple and quiet if you need good sleep. The location is perfect you can walk easily everywhere. The staff very friendly and helpful, if you want to take day trips or 3 days tips very good price to book with the hotel.

We initially booked one week but decided to extend our stay for another week, which already says a lot about our overall experience. While there are certainly some areas that could be improved, we felt comfortable enough to stay longer and would consider returning in the future. The room was generally clean and offered good value for the price. We especially enjoyed having a terrace and a bathtub, which made our stay more relaxing (also for our cat). However, some attention to detail in housekeeping and maintenance would make a noticeable difference. For example, spider webs, dust around ventilation areas, and air-conditioning units should be cleaned more regularly. In our room (#13), the air-conditioner was heavily clogged with dust when we arrived, to the point where the cooling performance was noticeably reduced. We politely mentioned this to the staff, and to their credit, the issue was addressed immediately. We were very grateful for their quick response. Since then, the unit has worked much better. There is still a slight musty smell, so a professional deep cleaning of the air-conditioning systems once or twice a year would likely improve both air quality and guest comfort. One thing we appreciated throughout our stay was the willingness of the staff to help whenever a problem was brought to their attention. Requests were handled quickly and professionally, which is one of the reasons we decided to extend our booking. As digital nomads, reliable internet and a functional workspace are very important to us. The internet connection was stable and fast enough for our daily work, often reaching download speeds of around 8–12 MB/s. We also received a chair and an extension cable upon request, allowing us to comfortably use the large dresser as a workspace for our laptops. This was greatly appreciated! The location is another strong point. Two large supermarkets are within a short walking distance, making it easy to buy groceries and daily necessities. The Night Market is also easily reachable on foot, and the main road is just around the corner, where electric scooters can usually be found for exploring Luang Prabang. If we could suggest one improvement, it would simply be a warmer atmosphere from some members of the staff. A smile is never mandatory, of course, but it often makes guests feel more welcome. We would like to give special recognition to the evening receptionist, who consistently greeted us with a friendly smile and positive attitude. Her kindness always stood out and left a very positive impression. Overall, we believe this hotel offers fair value for money, a convenient location, reliable internet, and a team that genuinely tries to help when issues arise. For those reasons, we chose to extend our stay and would recommend it to travelers looking for a comfortable base in Luang Prabang.

Great location with convenient transportation. The hotel's interior is beautiful and pleasant, featuring typical local architectural style. They offer Chinese-speaking staff, which was very helpful for communication.

Wonderful smaller hotel in a quiet part of Luang Prabang that doesn’t attract the large, noisy tourist groups. Hotel is right across the road from the Mekong river and breakfast is served on a platform overlooking the river which is extremely scenic and peaceful. The hotel is close to all the main attractions in the city and the host and staff are wonderfully friendly and helpful. Was delighted to stay here.

The stay experience was very good, the sound insulation needed to be improved, the room was clean and tidy, the facilities were complete, the bedding was comfortable and the rest was good. There is Chinese service at the front desk, and check-in and check-out are very fast. The hotel is conveniently located, convenient to travel, and the overall price is very high. Next time you have the opportunity to stay in Luang Prabang, you will choose to stay.

The room was clean, tidy, bright, cozy, and well-ventilated with no strange odors. The bathroom was also very clean, with no hidden dirty spots. The bed made by the Lao staff was incredibly neat, even tidier than what you'd find back home – a definite plus! The front desk staff, both the ladies and gentlemen, all spoke Chinese, which gave us a great sense of security.

The landlord is not honest. When we asked him a bus ticket to Phonsavan he charged us more than 50%. Outrageous. Actually I knew the price in the beginning, so asked him if it should be about $12 but he insisted there was no way he could match that price. So funny. All he had to do was call and make a reservation for us, but instead he tried to get profit out of the reservation and charged $18 each. And we had to do nothing but trust him. However, when we arrived at the terminal, we realized that the one way ride to Phonsavan was even less that $11.30. I don't recommend this hotel run by this sly business man.