"Yesterday, I experienced a three-hour delay in receiving my scheduled doses. The check-in process concluded at 10:00 p.m., and I did not receive a confirmation call. Upon the return of the night staff, I was informed that I needed to be on the list, despite already being included. Although check-out is scheduled for 11:30 a.m., I was required to release my cleaning personnel early to facilitate room cleaning. I received no communication via phone, email, or text throughout the night. Based on this experience, I cannot recommend this establishment for those arriving during nighttime hours. Furthermore, this morning, the front desk was unattended, and all access points were secured with a code. To date, I have not received any email correspondence, nor has the reimbursement for my massage been processed."
"Hotel itself was very clean and nicely presented. A well equipped gym room with 24 hour access on site, but they also had a little workout area in the room itself which was really handy. As a vegan, having all of the toiletries there plant based was a really pleasant surprise. Also, Tyjuanna at the front desk was an angel and incredibly helpful during both check in and check out."
"Great location! It's super convenient to get to all the attractions, especially with the monorail nearby. As a chain hotel, the facilities are consistent with what you'd find across the US, though the rooms are on the smaller side. Service is good and mostly self-service, which is very convenient. Cleanliness is also decent! The only downside is that prices are quite high during peak season."
"Great stay, great service. Breakfast is quite decent too abd included as part of the room price. If they included a kettle on the room then that would have been great. Communication with the housekeeper is difficult though as they dont really speak English."
"The hotel is on the side of the road, and the traffic is convenient, but we live on a floor parallel to the elevated road, which is still a bit noisy. The sister at the front desk of the hotel is very polite, the check-in and check-out are very efficient, and the key parking fee is cheap. The original Hampton Inn Suit parking fee was $ 30 per night. The tax is only $ 20 and it is self-parking. The facilities and facilities of the suite are ok. The toilet and bathroom are separate. Large-size TVs have free Internet TVs such as Hulu, and Netflix's trendy movies can still be watched. There is an anti-human design. A light in the partition between the living room and the bedroom will always be on. I haven't found the switch when I searched the room. It is very bad to sleep at night. Breakfast management is also very good, as long as it is a guest, just eat in and out. The variety is good, especially the waffle baking equipment has two sets, the coffee is free to pack, and you can also make hot chocolate drinks. The fruits are only bananas and oranges. That orange is a high-quality blood orange and it tastes great."
"The room's decor is thoughtfully designed and very comfortable, with tall, floor-to-ceiling windows offering beautiful city views. The lobby staff were warm and attentive. There's a free MetroMover station near the hotel, which makes getting around very convenient."
"Hotel itself was fine. Was a bit annoyed that the bar was not open even for a soft drink if wanted till much later. When I went down to get a bite to eat I was informed that most of the menu was not available and my selection was limited to about three items to choose from. What I found most annoying was that apparently they had some type of youth group training going on on my floor which was right next to my room. Numerous times I heard the participants laughing or conversing loudly in the hall way. Whenever I decided to leave my room to go downstairs I had to run through a gantlet of participants who were having their break out session in the hallway of which I had to walk through disrupting their conversations. While they were polite about it, it did make me feel uncomfortable to leave the room while they were doing this. When I did mention to the desk what was going on they told me about the group which was fine but I wish they would have put me on another floor if this was going on. Overall it was just an overnight stay here before a cruise but honestly next time I would choose a different hotel."
"The location was excellent. Only 5 min walk there was access to a big supermarket and many restaurants and bar. The hotel was also very close to a Miami Trolley stop. The bathroom was not very clean though. The corners and under the faucet counters were rather dirty and dusty. The lighting of the room was very poor and insufficient. Even with all the lights on at night, the room was still very dark that I could barely see things clearly."
"Decent Stay, but Be Prepared for Aircraft Noise. The location of Staybridge Miami Airport is convenient—very close to the airport and easy for early flights or quick layovers. However, the hotel sits right at the end of one of the runways, so you will hear airplane noise throughout the day. If you’re a light sleeper or sensitive to noise, this is something to keep in mind.
Overall, the property is fine for short stays, especially if proximity to the airport is your priority, but the constant aircraft noise may not make it ideal for longer visits or those seeking a quiet environment."
"Great location, convenient for getting around. It's clean and quiet, everything was perfect."
Very Good
17 reviews
8.3/10
1 night
From NZD 50
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8.9/10
Very Good
GGuest UserOur family stayed in the heart of Miami, and we got to see the beautiful Miami Beach from here. It was also convenient to have a microwave in the hotel room.
AAnonymous UserStay was generally good overall, they allowed early check in as rooms were available when we arrived which is a plus, only thing is wifi isn’t great kept disconnecting. Overall it’s a good hotel and in a more quiet part of downtown not too far from port of Miami.
GGuest UserThe hotel is pretty good, conveniently located near the airport, and the interior environment is quite nice – clean and tidy. The rooms were suitable, and everyone was satisfied. The only downside, which is unavoidable, is the noise from the airplanes. Other than that, everything was great.
RRuby8383The only reason I picked this hotel was its proximity to the airport and the fact that it's one of the few with a 24-hour free airport shuttle. Most hotels in the US are overpriced and rundown; this one felt like an old cucumber trying to pass for fresh, but you can't hide its age. Overall, it was acceptable, definitely meeting a 3-star standard. I slept quite comfortably, and the soundproofing was good enough that I couldn't hear planes taking off or landing. There's a small shop in the lobby selling snacks and Starbucks coffee, which is convenient. Also, here’s a map to the airport shuttle after you arrive: once you grab your luggage, just cross the road to the hotel shuttle pick-up point and look for the bus with the Sheraton logo.
GGuest UserThis hotel was just a 10-minute drive from the airport, so I booked it for one night since I had an early 7 AM flight. It's a pretty standard hotel, a bit old-fashioned perhaps, and the facilities are a little dated, but I didn't have high expectations for a one-night stay. They offer a shuttle service to and from the airport every half hour, no prior booking needed. We took the 5:30 AM shuttle; when we got to the door at 5:26 AM, there was already a long line of guests waiting to get on, each with at least one suitcase. I thought we'd have to wait for the next one, but the driver was amazing. He stacked everyone's luggage one by one in the back, and incredibly, managed to fit all twenty-plus suitcases! We arrived at the airport right on time.
FFrench DudeLocation:
The hotel is conveniently located near the airport, but it actually takes a 20-minute detour by car to get there. It's not easy to find because they changed their name to Holiday Inn Express without any clear notification.
Breakfast:
The breakfast area was under renovation, so breakfast had to be taken in the lobby area between 7:00 AM and 11:00 AM on the first day, then it changed to 7:00 AM to 10:00 AM without any notice. The breakfast options were limited: eggs, steak-like items that resembled cardboard, milk cartons, juice, coffee, and bread.
Dining Options:
There are no dining options at the hotel. You have to take an Uber or use Uber Eats to get food, as there are no nearby restaurants, just other hotels. The ongoing renovations meant no restaurant or bar was available on-site.
Rooms:
The rooms are spacious and I loved the sitting area. There are two TVs in the room, and the bathroom is perfect. However, like many American hotels, there were no toothbrush options and no hand showers.
Staff:
The staff were very professional and kind. I appreciated not having to present a credit card since everything was paid online.
Wi-Fi:
The Wi-Fi was good, but you have to re-enter the code every day.
Overall, the Cambria Hotel (now Holiday Inn Express) has its advantages, especially with room size and staff professionalism, but there are significant inconveniences due to the renovations and lack of dining options.
GGuest UserRoom, convenience store and everything is nice. Unfortunately the free shuttle takes time to reach the airport since I had to call and wait them to come to pick me up. It takes around 15-25 minutes for them to get to the airport. If I didn’t had a US cel number, which I hadn’t many times as a tourist, it would be hard for me to call the hotel.
GGuest UserReview:
I arrived at 7:00 AM and found no staff, no reception, and no check-in instructions. My wife and I had to wait outside until another guest happened to come out and let us in. Inside, I met someone who I thought was staff, but he was just another guest. He tried to help me contact the hotel, but no one — not even other guests — could reach the manager.
There is no real lobby, just a yard. I waited three hours outside until someone finally responded. Then I was told I couldn’t check in until 3:00 PM unless I paid $100 extra. That’s way more than most hotels charge for early check-in which is about 20$. I asked for a refund so I could leave — they refused.
With no choice, I left my luggage with the housekeeper (the only helpful person) and had to walk around the city with my wife for six hours before coming back.
When I finally checked in, I just got a text message with a door code — no person, no welcome. The room had lots of bugs, and both of us got bitten badly overnight. There were even cockroaches in the kitchen.
This is not a real hotel. It’s overpriced, poorly managed, and has no customer service. Avoid if you care about basic hospitality.
GGuest UserI wanted a hotel that would be close to airport in order to catch an early flight the next day and reasonably priced. I had just arrived back from cruise so I wouldn’t be able to check-in until 4pm. However, I explained my situation and they were able to accommodate me with an early check-in. However, there was an additional charge but I didn’t mind. Cruises arrived around 8 am so I was happy with getting a room to relax. Staff was very nice and professional. Front desk, bartenders and cleaning staff. I would definitely recommend this location.