Stayed three nights, it’s a nice hotel with potential. Service varied between the workers but the majority of the workers were pleasant. Used the pool/bar area on our first night there but didn’t return there again as it wasn’t very organised with not enough towels for people swimming. Ended up having to go back to the room dripping wet which seemed fine for the staff at the pool and bar but introduced some hazards with wet slippery tiles in the hallways and hotel lifts. I think the hotel is a little under resourced with the essential items to have a completely comfortable experience. The location though is second to none with being next door to a large Robinsons shopping centre, Starbucks, and other great eating establishments.
Service was terrible, felt like people were avoiding me, restaurant was decent with decent food but you have to signal to get the menu, make the order. I waited solid 50minutes to get my food and a corona (drink came after food). Appetizer and main course came at the same time. Facilites were nice, pool was good with a decent sofa or seating to relax. Unfortunately while I stayed there there was a lot of rain and wind (stayed for 4 nights) and electricity went out many times everyday, which turned off the wifi and the ac, at night lights were flickering because of the electricity issues.
Sandbar was also closed everyday during my stay and the beach was not that great.
I payed way too much for what I received and I will not recommend this place for anyone.
This hotel is in an excellent location, right next to the airport, which makes it incredibly convenient for travelers. They offer a free shuttle to the airport, which was very helpful. The breakfast was also decent, with enough variety to start the day well.
Although my check-in experience wasn’t perfect, the staff handled it as best they could. My room wasn’t ready when I arrived, and since the hotel was fully booked, I didn’t get the twin room I had reserved. However, they were quick to accommodate my family by adding an extra bed for the kids, which made the situation more manageable.
Overall, the location, amenities, and helpful staff make this hotel a solid choice for airport travelers. With a little improvement in managing bookings, it would be even better.
This hotel was initially a nightmare. I booked 2 rooms through Trip for adults and the kids. Upon arrival, the hotel advised that one of the rooms had been cancelled and we only had one room. All my bookings were still showing in the Trip app so neither myself or Trip had cancelled anything. I contacted Trip and they were excellent and worked very hard, but unsuccessfully to get our room back...
It was absolutely peak season and the room had been given to someone else. We were able to book a room Westown 2 nights later so the kids ended up staying at the hotel and us adults, luckily were able to find another hotel for 2 nights and then moved back to Westown hotel. When this issue occurred, I felt we were treated incredibly poorly by the hotel. They made it clear... If you book through a third party booking agency, the issue is with you..not our problem... Considering most of their bookings are probably through third parties, this attitude is poor.
Once we moved back into the hotel for the remaining 3 days, the hotel facilities were good. Swimming pools were good. There was a cafe, couple of restaurants, and small gym.
Location was 10 mins on a tricycle into the centre of town and there were always tricycles available.
A shuttle was available to and from the airport.
Negatives were as follows:
- Hotel saying we cancelled one of our rooms even though we hadn't. Kids had to stay by themselves in the hotel.
- Hotel didn't care less about us because we made the booking through a 3rd party.
- Disappointing that probably 50% of the menu foods were not available in the Filipino restaurant while we were there...usual excuse of supplier issues was always given.
White Breeze was a great stay, the staff were lovely and accommodating, always greeting us with a smile :)
Breakfast was worth the extra few pounds and it also provides free filtered water.
However the location was quite remote but they can call a tricycle for you which is roughly 150 pesos to get to the centre.
The view from the window overlooking the bay is breathtaking—definitely avoid rooms with a different view! The staff is fantastic, especially the reception team: incredibly friendly, always ready to help, and full of great recommendations for restaurants and activities. Big thanks to them for that!
The restaurant service is good, but the food was underwhelming—breakfasts were quite basic. Only a few dishes on the menu were tasty; the rest need improvement. They should really revamp their offerings.
The rooms are spotless, and housekeeping does an excellent job. The pool looks beautiful and well-maintained, but there’s an issue with unpleasant odors from the port, which sometimes makes swimming less appealing. The gym is poorly equipped—it could use more machines or at least an Olympic bar.
First of all i would like to say thank you to all the staff in Carpe diem especially to Donald! ;) the guy at the reception i really appreciate the helpfulness, and also the treatment he gave us it was a delightful experienced i worked in a service industry too and this is really important to have those excellent service in order to sustain the business, whoever is the owner of this hotel please do appreciate the hard-work of Donald im really glad of what he did for us during our stay, the staff are well trained, and overall the room is huge, and clean the amenities are great:)
Thank you Carpe diem!
For those who checked a high quality type of service and good place to stay please choose carpe diem by the way the food is great they have a big serving its all fantastic but the most highlight of my stay is the service of Donald;) please send my regards to him
M
A wonderful place to stop. We had a cozy, spacious bungalow with a small terrace. The only thing missing was a refrigerator, but this did not affect the overall impression. We arrived around 2 am, they waited for us and checked us in, despite the fact that check-in was until 10:30 pm. Well-groomed territory, stunning garden of plants. The hotel has a spa and good massage.
Convenient location - a little away from the bustle, has its own beach. There are hotels nearby without a beach with a paved promenade.
We took diving elsewhere, since everything was booked at the hotel.
We had a room without breakfast. You can take it and pay on the spot. We had breakfast in different places, all within a 5-minute walking distance.
In search of dinner, we went to several places, and in the end it turned out that this hotel had the most delicious food. Special thanks to the cook!
Had a great time at Soleil garden, the pool was great and the breakfast was solid. We enjoyed our time there.
Very Good
81 reviews
8.4/10
Price from
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9.6/10
Amazing
GGuest UserPiece Lio Hotel truly exceeded our expectations! From the moment we arrived, every staff member was warm, accommodating, and genuinely welcoming. Thank you for going above and beyond to fulfill all our requests and for delivering world-class service.
I celebrated my birthday here, and the team went the extra mile to help my partner prepare everything perfectly. Their effort and attention to detail made the experience even more memorable.
I also loved the room’s design, modern, minimalist, and very comfortable. Everything felt thoughtfully put together.
We will definitely be coming back. Piece Lio is simply the best, you’ll never regret choosing to stay here!
Again, thank you piece lio mgmt, especial thanks to Loraine for organizing everything and making sure that we are having a good time.
LLunate sigmaHonest Review
Pros:
- The lady who was in charge (We think she's the manager) is really nice and helpful.
- Distance: THIS WAS THE ULTIMATE DEAL. Hotel is near the beach and most of the local restaurants so we didn't experience any problem. (I recommend the cafe and 'Terminal' near the beach 😊)
- AC and the room was perfect. It was really hot outside and the temp plus the room felt really homey and comfy
- The hotel was really pretty or what we call aesthetic. My baby really liked the designs
- Free breakfast and coffee was a good deal, but don't expect too much.
- How much we got the reservation for 3d2n. Great offer from this app :)
- Staff are nice especially the ones in the restaurant. Wasn't able to ask her name but she was a waiter there and also served our food (afternoon) and the guy who was at the front desk when we checked out
Cons:
- Service fee. I do understand that this is necessary to support the staff, but if you are on a tight budget it might be better to eat outside (sorry...)
- Food was too expensive for the quality and the quantity... I recommend the chicken inasal since it had a big portion.
- Room service and cleanliness - Manager said we could ask for a room service and we could just call them of we need one. We called them on our second day and we waited until our stay ended but no onr came to clean 😅 The girl who answered the phone was kinda masungit or maybe it was the tone of her voice. She told me that they are quiet busy at the moment and told me to just wait - I do understand if they're short staffed or something? But the dirt was kinda bothering us already so we just tried to clean the room on our own
- Cockroaches and ants. So in connection to my previous review... Yes, there are cockroaches in the room especially the bathroom. It doesn't help that they don't clean the rooms daily.
- Breakfast is not a room service. You have to go down to the restaurant and eat it there.
- Room view. Our room was in the corner of the hotel. Our view was okay because we are can view the pool... And our neighbors ac unit lmao. On the plus side since the units were emitting hot air, it was easier for us to dry our towels 😂 It was really different from the picture.
- Pool was kinda dirty
- Overpriced goods. They have a mini store in the hotel but it would be better to pack up snacks or drinks before coming here.
- OUTSIDE FOOD ARE NOT ALLOWED. Better be careful when bringing meals in the hotel.
Even after listing this, we would still love to come back and stay here. I do hope they give us a better room next time 😅
GGuest UserMantiloc resort is a paradise. If you are looking for a relaxing time in a unique spot this place is for you. The staff are so kind and helpful, they make it an amazing stay. The half day boat trip is also well worth it and one of the best parts of our trip.
The menu could do with being expanded, with more vegetarian and vegan options. Also a barista coffee option would make it perfect., though a nespresso machine was a available upon request
MmarchinoingiapponePerfect accommodation for visit Coron. Also i suggest to eat there and not in the city the quality is very high. Room are clean and perfectly set up. King size bed is relaxing! Staff are super friendly.
GGuest UserFirst of all i would like to say thank you to all the staff in Carpe diem especially to Donald! ;) the guy at the reception i really appreciate the helpfulness, and also the treatment he gave us it was a delightful experienced i worked in a service industry too and this is really important to have those excellent service in order to sustain the business, whoever is the owner of this hotel please do appreciate the hard-work of Donald im really glad of what he did for us during our stay, the staff are well trained, and overall the room is huge, and clean the amenities are great:)
Thank you Carpe diem!
For those who checked a high quality type of service and good place to stay please choose carpe diem by the way the food is great they have a big serving its all fantastic but the most highlight of my stay is the service of Donald;) please send my regards to him
M
GGuest UserThis hotel was initially a nightmare. I booked 2 rooms through Trip for adults and the kids. Upon arrival, the hotel advised that one of the rooms had been cancelled and we only had one room. All my bookings were still showing in the Trip app so neither myself or Trip had cancelled anything. I contacted Trip and they were excellent and worked very hard, but unsuccessfully to get our room back...
It was absolutely peak season and the room had been given to someone else. We were able to book a room Westown 2 nights later so the kids ended up staying at the hotel and us adults, luckily were able to find another hotel for 2 nights and then moved back to Westown hotel. When this issue occurred, I felt we were treated incredibly poorly by the hotel. They made it clear... If you book through a third party booking agency, the issue is with you..not our problem... Considering most of their bookings are probably through third parties, this attitude is poor.
Once we moved back into the hotel for the remaining 3 days, the hotel facilities were good. Swimming pools were good. There was a cafe, couple of restaurants, and small gym.
Location was 10 mins on a tricycle into the centre of town and there were always tricycles available.
A shuttle was available to and from the airport.
Negatives were as follows:
- Hotel saying we cancelled one of our rooms even though we hadn't. Kids had to stay by themselves in the hotel.
- Hotel didn't care less about us because we made the booking through a 3rd party.
- Disappointing that probably 50% of the menu foods were not available in the Filipino restaurant while we were there...usual excuse of supplier issues was always given.
__M1381886****The hotel is located on a small road, about a 15-20 minute walk from the busiest street. It's a short distance from Zuri. I've stayed at both and each has its pros and cons. The view is still good, and breakfast is decent. The Wi-Fi is mediocre and disconnects frequently. It has its own pier, which is great for watching the sunset. However, it's easy to accidentally end up in a room near the chicken coops; those chickens really crow day and night. I asked the front desk if I could change rooms, but they said they were fully booked. Luckily, Trip.com was very helpful and arranged a room a bit further away, so I finally didn't have to listen to chickens crowing in the middle of the night.
JJustUsExploringThis hotel is in an excellent location, right next to the airport, which makes it incredibly convenient for travelers. They offer a free shuttle to the airport, which was very helpful. The breakfast was also decent, with enough variety to start the day well.
Although my check-in experience wasn’t perfect, the staff handled it as best they could. My room wasn’t ready when I arrived, and since the hotel was fully booked, I didn’t get the twin room I had reserved. However, they were quick to accommodate my family by adding an extra bed for the kids, which made the situation more manageable.
Overall, the location, amenities, and helpful staff make this hotel a solid choice for airport travelers. With a little improvement in managing bookings, it would be even better.
AAnonymous UserCasalay Resort truly felt like a home away from home. From the moment we arrived, we were warmly welcomed by the amazing staff who made us feel like family. Everyone was incredibly kind, thoughtful, and genuinely caring — we especially loved catching up with them after our daily activities. It’s those small, personal touches that made our stay so special and unforgettable.
The resort itself is a peaceful and beautiful escape — the villas are charming and surrounded by nature. Breakfast was always delicious and filling, the perfect way to start each day.
We do have a few small suggestions that might make future stays even better:
1. Blackout curtains on the villa verandas for those who like to sleep in.
2. Clothing hooks in the shower or changing rooms would be super convenient.
3. It would be great to have an option for two queen beds in rooms, especially for friends traveling together.
4. And if all villas are fully booked, we think it would be such a lovely idea for the resort to organize a long dinner or a small evening activity for all guests to connect and enjoy the evening together under the stars.
Overall, we had an amazing experience and are already looking forward to coming back. Thank you again to the entire Casalay team for making our stay so warm, relaxing, and memorable. We’ll definitely be recommending your resort to our family and friends — 100% love and appreciation from us to all of you!
LLilet EsleraMy husband and I stayed at the hotel for three nights. Our arrival experience was very welcoming. The room was clean, and the breakfast was delicious. However, we found the pool to be a bit dirty during our stay, so we didn’t try it.
Over all we enjoyed our stay and we really liked the vibes in the evening in the restaurant the live bands are really good singers.
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