Holbox Beach Hotels

"AWA is a very nice boutique hotel. There are some improvements to be done like the pool needs to be cleaned more often! The lighting in our room was very dark so when putting makeup on was a challenge. The food in the restaurant was ok except when the burnt my husband’s pizza. The employees were very friendly. The whole town is very dusty though! It is a long walk to Centro. So we always used the taxi. All in all i enjoyed my stay in AWA!"

"Lugar muy limpio...ubicación buena en el centro de cancun ...pues realmente te terminas la isla en 8 cuadras..así que llegas a la playa en poco tiempo Muy tranquilo y también personal muy amable Definitivamente volveremos..."

"A large spacious room with kitchens and two balconies.A modest breakfast. To the center and sunset is not long to walk. A small unequipped beach in front of the hotel itself."

"Fantastic hotel quality and service all of 100 staff super friendly lupit Ossorio excellent person serves you all of 100 staff"

"The hotel is well, looks relatively new and keeps it in good condition. The beaches are beautiful but it is a little isolated from the city center where restaurants and shops are, although it has a small shop quite slightly out there and a small mini-super a little farther. It has two trees but they are always cold, I don't know if they are tolerated in summer, we couldn't get into winter, children and Europeans did not have so much trouble. As an island, there is no medical service for delicate situations and the nearest is Cancún at two and a half hours on ferry and then on road to get ready. The staff is very friendly and service. The worst is the restaurant, food is generally bad, but the worst is breakfast, there are only horrible eggs that seem to make them with water, sauces, fries, chilaquiles and hotcakes. The juice is diluted with water and syrup (we saw it), it is the tail!!! as if they don't charge enough!!! The fatal sweet bread, the poor coffee and they don't serve it on the table. The food bells were always empty because we were too many guests and they were not awaiting. It's so bad that on the third day we decided to go to a neighboring hotel (and pay $1500 for 3 people) with an excellent buffet very abundant and excellent service, all the coffee we wanted and always served us at the table. There were eggs made, but you could also ask for a omelet with different extras at the moment, etc. Generally thousand times better. The tours that the hotel sells you do not make it clear you are not in season so that the bioluminescent is almost nothing and you have to be moving the water to see something and the one of the 3 islands you don't see a single pink flamenc. We're not going back to this hotel."

"Breakfast was incredible - absolute highlight of the trip! Sat on the beach with the best view for brekkie! A fair way out from town but a beautiful stretch of beach! One of the nicest beach areas we saw and we walked along this section of the island a few times in our holiday there - excellent relaxing music & a good atmosphere with no children. Good & friendly service, nice and clean room, only negative was we struggled to find the entrance and had to wait for staff to check in. If you get rain be aware the roads get fairly waterlogged but you can just about navigate this."

"The boy at front desk is not very nice , the rooms had a strong smell of moisture and the bed clothes were swept not looked very clean"

"The hotel is very basic. The hotel has the advantages and disadvantages of a “boutique” hotel. It is in a pleasant beach area, but if you don't want to walk or ask taxis the location is not the best."

"The hotel was very comfortable and the staff were very friendly. Our room was clean, the hotel is located just a short distance from the center and the beaches. Very beautiful experience in this hotel!"

"Expérience déplorable au HM Villas Palapa del Mar. Malgré une réservation confirmée 5 mois à l’avance pour deux lits, l’hôtel a tenté de nous imposer un lit simple à l'arrivée. Le cauchemar logistique a continué le lendemain : Obligés de remballer nos affaires et de les stocker à la réception. Au retour d'excursion à 13h, la chambre n'était pas prête. Après nous avoir demandé de revenir 1h plus tard, on nous a encore imposé 40 minutes d'attente supplémentaires. Comble du manque de respect : nous étions dans la piscine juste devant la chambre et avons constaté qu'aucun personnel n'y était entré durant toute notre attente. La chambre était donc vide alors qu'on nous faisait patienter inutilement. Une gestion des stocks défaillante et un personnel de réception qui manque cruellement de professionnalisme. Le cadre ne compense pas un tel service. Passez votre chemin."