Phuket Beach Hotels

The hotel's location is very close to the airport, but quite far from Patong, Karon, and other areas. A taxi ride costs around 200 RMB, so it's best to stay here at the beginning or end of your Phuket trip. There are no shops around the hotel; you'll need to take the hotel shuttle for about 10 minutes to reach a small town for shopping or dining. The hotel itself is a resort type, perfect for just relaxing on-site. The environment is nice, and the beach is uncrowded. Recommended if you're looking for a relaxing resort stay.

I booked a one-bedroom villa, and after visiting and comparing several units, I truly believe Villa #68 is the absolute best among the one-bedroom options! The layout and size are optimal! The villa boasts a generous 550 sqm, offering huge space and a comfortable layout. It comes with a private pool that directly connects to the beach, making both privacy and the views impeccable. The amenities are also comprehensive: a sauna, indoor and outdoor dual showers, and an outdoor bathtub, instantly delivering a complete resort feel and comfort. The hotel itself has a very natural, ecological island vibe. We saw lizards several times on the villa rooftop and by the pool. At first, it was a bit scary, but they are actually very docile and completely non-aggressive – a rather unique wilderness experience. Breakfast was just okay, nothing special. The service was excellent throughout; all staff members were enthusiastic, friendly, meticulous, and attentive. A special shout-out to Liam, who provided dedicated service from start to finish, always responsive, patiently helping us arrange all our needs with professionalism and warmth! However, there are a few objective points that deduct from the overall score: Firstly, the hotel's landscaping and gardening are rather ordinary compared to other resorts in the same category. Most of the public areas are sandy, with sparse and poorly maintained plants, making them generally not photo-worthy. Secondly, the in-room facilities are a bit dated, especially the bathroom. The quality of the fixtures and sanitary ware like the toilet and showerhead feels quite common, which doesn't quite match the Luxury Collection brand positioning. Getting to the island involves a bit of a journey, from the airport to the pier and then a speedboat transfer, but it feels worth it upon arrival. If you're looking for an extra-large private villa, private pool, direct beach access, and excellent service, this place is still highly recommended. However, if you are sensitive to the public area landscaping and the newness of indoor hardware, you might want to do a bit more research.

I stayed in the Sunset Wing, and I would recommend there as well, as this is more quiet and most recent part of the resort. There are 4 or 5 pools in the resort, and convenient for all sort of travelling parties. The resort is just in front the beach which is definitely a great value. The location is very good near shops and restaurants. Definitely a great value for the pricing.

The hotel is located right in the tourist area, close to shopping malls. I booked a room with 3 beds, and it was very clean and spacious. There's a swimming pool right behind the room, which felt nice and private. I'd suggest improving the breakfast; I feel it could be better. The staff are lovely and friendly. I'd also like to see the hotel offer comprehensive motorcycle rental services.

Our family really loved our room during our Chinese New Year trip! 😍 It was very spacious. We booked a family room with a double-decker kids' area and a king bed. It could easily accommodate four adults – perfect for my parents and my two sisters. The room was clean and very comfortable. The bathroom and toilet were also excellent in terms of space and cleanliness. There was a large balcony overlooking the pool, which extended all the way to the beach – it had such a great vibe. We absolutely adored the overall facilities and environment. In the evening, my elder daughter and I had a spa treatment. It was a bit pricey but acceptable 😁. The guy at the reception was very enthusiastic, and the overall service was great. My dad and younger daughter went to the soft play area, which makes this hotel ideal for family fun. The scenery was spectacular. We visited on the first day of Chinese New Year, and they had a dragon dance 🐉, firecrackers 🧨, and gave out gifts 🎁 to the children. The kids had an absolute blast! Even though we were in Thailand, it felt very much like Chinese New Year. There were yoga classes by the beach, but unfortunately, we didn't have time to join. For service, I'd give it an 85 out of 100. 👍🏼 The front desk had a Chinese-speaking girl who was very thoughtful and helpful, and the doorman was also very polite. However, the restaurant staff and a female attendant folding towels by the pool felt a little lacking. While there wasn't anything overtly bad, their service just wasn't as comfortable as the rest. Everything else was excellent. In summary: The hardware – scenery, accommodation, and cleanliness – was impeccable; the service still has room for improvement.

The hotel grounds are expansive with excellent facilities. It's very quiet at night, and the natural environment is lovely, with small animals roaming freely. There are three swimming pools, a gym, a bar, and a kids' club. Our sea-view room was very close to the back entrance, which leads directly to the beach, and it was also convenient for taxis. Guests booking day trips need to take a shuttle to the main lobby to wait for their transport, but it's very convenient, so don't worry about the large size of the resort being an inconvenience. If you're on a leisurely trip and don't want to wake up early, you don't need to book the hotel breakfast. There are many restaurants around; just a 5-10 minute stroll from the back entrance, and you'll find plenty of dining options. The soundproofing is average. The hotel room doors have a small gap and are quite thin, so I could hear other guests chatting outside the door at 8 AM. I'm a heavy sleeper, so it didn't bother me much. If you're a light sleeper, you might want to request a room away from the elevators. I saw other guests commenting that the hotel felt damp. Being an island hotel, I think some humidity is normal. However, indeed, washed clothes don't dry if you hang them inside the room; they won't dry even overnight. But if you hang them on the balcony, they dry within a morning. Cons: [Slight flaws in the details] 1. I booked a twin room, but the two beds were pushed together. I left notes twice requesting an extra blanket and also gave a tip, but I never received one. Perhaps my English wasn't clear, or maybe the staff couldn't understand English? I eventually gave up. 2. Point #1 is a minor issue that someone with good English should be able to sort out, so it's not a big deal. However, what I found most unacceptable, and something that shouldn't happen at a Pullman hotel, occurred during check-out. There were two staff members at the front desk. An older female staff member, probably in her 40s (her name tag seemed to say PLOY), was on the phone. A gentleman then approached and politely said, ”Hello” (likely to check out). Before he could say another word, the staff member looked down, frowned, and said abruptly, ”Wait a moment, wait a moment,” in a very impatient tone. The younger staff member who was assisting me with check-out perhaps also felt the other staff member's attitude was poor, and immediately and gently added, ”Please wait a moment, sir.” I stayed here for 6 days and encountered no less than 20 hotel employees, all of whom were smiling and proactively offered help when they saw you might need it. Therefore, I was very surprised to witness such an expression and attitude from staff at such an important position as the front desk during check-out. I hope they improve this.

The hotel environment is fantastic, with lush greenery and even some shade by the pool. However, I was assigned a connecting room, and since it's a wooden structure, it's not very soundproof. The breakfast was plentiful and even included ice cream! Every staff member was incredibly enthusiastic.

Even though the hotel isn't brand new, the rooms are exceptionally clean and everything works perfectly. The service is top-notch! A huge thank you to the reception managers, especially the tall young man. My daughter realized she didn't have her passport in the taxi just as we were arriving from the airport, remembering she'd left it there. The hotel manager quickly sprang into action, called the airport, and they found the passport and left it at the lost and found. We got it back without any issues before our next flight. The hotel breakfasts are simply amazing, with a wide variety and everything is delicious. I especially recommend trying the noodle soup, which is freshly made for you on the spot. Kids can enjoy unlimited free ice cream throughout the day. There are also animators working every day. You can get around the hotel grounds by buggy, but we had even more fun cycling, which is also free. The beach is stunning. We even got to witness a turtle release and incredibly beautiful sunsets. This hotel is fantastic, perfect for families.

This time in Phuket, I chose the quiet and less crowded Surin Beach 🌅, which boasts beautiful sunsets. It's also closer to the airport without being noisy. The hotel facilities are quite good. There's a huge interconnected pool area, complete with a two-story spiral waterslide 🛝. I was a bit hesitant to try it at first 👙, but I gave it a go and it was pretty fun! 🥳 They also have plenty of activities for both adults and kids. I even joined a water aerobics class, which was great – perfect after a day of lounging! 😆 As for breakfast, it looked like there was a good variety, but when I actually tried to pick things, there wasn't a whole lot that stood out. Check-in took quite a while initially, and they even gave me the wrong room. However, when a family member accidentally scraped themselves at the pool the next day, the staff's attitude in handling the injury was very good.

Spectacular views of the sea from the rooms make this resort a winner for feelings of peace and solitude. My room included a ceiling fan and a separate rain shower next to the bath tub. A massive free breakfast buffet starts the day for most guests, with changing options on a daily basis. Before breakfast I walked down the steep driveway to the private beach to swim either in the sea or the small pool next to it. At 7 am there is nobody around. One morning I took out a kayak (one hour free) which had stunning panoramic views. There are two swimming pools by the resort’s main building and both are delightful for swimming and relaxing. Nothing much to do in the evening and the TV channel selection could be expanded with movie channels (e.g., HBO, Cinemax), educational channels like Discovery Asia, and nature channels like BBC Earth and Love Nature. I partook in a 90 minute herbal pack massage which was a bit pricy but very professional. Both lunch and dinner menus have sufficient variety of dishes and food quality was good. Staff were always helpful. In summary, Supalai Scenic Bay Resort is a wonderfully serene experience at a very reasonable room price.