Name: Shangri-La Nanshan, Shenzhen
Address: Shenzhen, China
Rating: 9.5

China

Shanghai

Beijing

Shenzhen

Hangzhou

Hong Kong

Malaysia

Kuala Lumpur

We had been to the Shangri La hotel in Pudong before at Christmas for the afternoon tea and loved it so much we decided to spend a weekend here near Chinese New Year. The staff were friendly, breakfast buffet was amazing and the location right by the river with a view of the Bund is wonderful. The pool facilities are good, but inclusion of more amenities like a sauna or jacuzzi would make it even better, hence the 4/5 stars for amenities. Otherwise, we had a perfect stay. Highly recommend.

The hotel's location is excellent, right by Jing An Kerry Centre. It's incredibly convenient for dining, shopping, and everything else. The service is also top-notch; everyone from the front desk staff to the housekeepers is really enthusiastic. They even noticed we like tea and left plenty of bottled water in our room. I'll definitely stay here again on my next trip to Shanghai.

This is our second stay at the Shangri-La Qiantan, and we love it! The environment is fantastic, and it offers great value for money. It's conveniently located right across from Qiantan Taikoo Li and very close to the metro station, making it super easy to get around. It's also incredibly kid-friendly! Our little one even got a small balloon upon check-in and absolutely loved it ❤️ The housekeeper on the 22nd floor is especially warm and welcoming! She always greets our child with such enthusiasm whenever we see her 🙋‍♀️ Highly recommend!

On my recent business trip to Shanghai, I chose the Hongqiao Shangri-La Hotel, and my stay completely exceeded expectations, especially regarding its prime location and the exceptional service at the Horizon Club Lounge. It truly deserves high praise!

What impressed me even more was the service at the Horizon Club Lounge. The staff's warmth and attentiveness genuinely made me feel valued. Upon check-in, a Horizon Club staff member proactively approached me and patiently explained all the club lounge benefits, such as the timings for breakfast, afternoon tea, and evening happy hour. Special mention goes to Crystal and Jojo from the Horizon Club, and Dave from Concierge, who were incredibly patient in guiding me, providing directions for taxi stands and advising on the best drop-off points for my return.

This stay, the Hongqiao Shangri-La Hotel's superb location truly alleviated my travel concerns, and the warm service from the Horizon Club Lounge staff made my business trip much more pleasant. I will definitely choose this hotel again next time I'm in the Shanghai Hongqiao area!

Great location, right on Chang'an Avenue and at the junction with the 3rd Ring Road. Below is the China World Mall, making shopping and dining very convenient. The front desk gave me a high floor with an excellent view, a definite plus! Although it's an older hotel, it's well-maintained and generally clean, though some details like the toilets could use an upgrade. Breakfast was decent, with a variety of snacks and Western dishes, but no more premium ingredients. Overall, it's very good, and I'd come back again.

Stepping into a 'Chinese Aesthetic Utopia'! My stay at Shangri-La Beijing was a flawless experience, from the heartwarming service to the culinary feast, I was completely captivated.

First, a huge shout-out to Ms. Yuan Xiaofan at the front desk! As soon as I arrived, I was impressed by her professionalism and thoughtfulness. She remembered my accommodation preferences and even sent welcome fruits, which truly warmed my heart. Later, when I wanted to extend my check-out time, she quickly and efficiently arranged it. Her smile was always gentle and appropriate, never overly enthusiastic or pushy, just the right amount of attentiveness that instantly dispelled any initial unfamiliarity and made a fantastic first impression.

And the room was full of delightful surprises! As a clean freak, the first thing I do is check the cleanliness – the bedding was spotless and odorless, no dust in the corners, the bathroom had a separate wet and dry area, and the vanity was pristine, not even a single water mark on the mirror. A detail-oriented person's dream come true! The decor blended contemporary design with an Asian flair, adorned with exquisite artwork. The warm yellow lighting on the wooden furniture, coupled with the garden view outside the window, created an elegant and cozy ambiance. What really touched me was the bedside fragrance, which was consistent with the lobby's iconic scent – fresh and not overpowering. Paired with the soft bedding, I enjoyed a wonderful night's sleep until dawn.

The New Year's Day festive atmosphere was simply fantastic! From the hotel entrance to the lobby, carefully arranged New Year's Day flower baskets were everywhere. The red and gold flowers, adorned with pine branches and lanterns, exuded both traditional Chinese festivity and the sophistication of a high-end hotel. You didn't even need to find the perfect angle for photos; every snap turned out to be a New Year masterpiece. Especially the giant flower basket in the center of the lobby, a perfect fusion of traditional aesthetics and festive cheer, making you feel the rich New Year's spirit and sense of occasion the moment you walked in.

The dining experience was truly god-tier! The fruitwood roasted duck at Shang Palace is a must-try; the skin was so crispy you could hear it crackle when you bit into it. Wrapped in a thin pancake with sweet bean sauce, the rich aroma of the fat mixed with the fruitwood flavor was incredibly satisfying. The crispy garlic chicken had a golden, crispy skin and incredibly tender, juicy meat inside, with a rich garlic flavor that wasn't greasy. The buffet restaurant offered an even wider selection – unlimited fresh and springy lobsters, beautifully marbled Japanese sashimi, and creamy Italian Robella ice cream, each bite a moment of pure happiness. The dining environment was also superb; the carved partitions in Shang Palace paired with warm lighting created a classic Chinese ambiance that naturally encouraged you to slow down and savor the moment. The sense of ceremony was absolutely perfect.

As a well-established five-star hotel, Shangri-La Beijing's quality never disappoints – clean and comfortable rooms, a wonderfully festive atmosphere, a feast for the taste buds, and the heartwarming service from Ms. Yuan Xiaofan, all made this New Year's trip an unforgettable memory.

Excellent value for money! First off, the room had an east-facing view, offering sights of the China Zun and CCTV tower. You could easily catch the sunrise from the 60th floor and above; I didn't opt for a higher floor as the ground views tend to get a bit distant. Secondly, the breakfast was fantastic. You start with a plated dish, followed by an incredibly rich and luxurious buffet in a spacious setting. For lunch, I used a 500-yuan voucher, which comfortably covered two people. It was a Michelin-style meal, though the portions were a tad small. The tableware was branded and quite artistic. The overall service was great, from the staff helping with luggage to the front desk and managers. The hotel also offers room service delivered by a robot right to your door. My only minor complaint is that the robot's notification sound inside the room was quite jarring, like a school bell, which made me jump. Overall, it was a truly wonderful stay!

Shangri-La never disappoints, and this stay was no exception; I was once again impressed by the attention to detail. The design and ambiance: The iconic garden elements create a serene and warm Eastern aesthetic. The lobby's garden and unique fragrance are very tastefully done. Room experience: The room layout is well-planned and exquisitely minimalist. The mattress and pillows offer excellent support, ensuring a high-quality sleep. The shower pressure is strong, and the water heats up quickly. I particularly loved the tea and tea set in the room, which added a touch of ceremony. The afternoon tea was very refined and delicious. The view outside the window was beautiful. All aspects, from dining to accommodation to transportation, were convenient and elegant.

Just opposite the Shenzhen railway station. Convenient and Walkable distance but got to walk a round and cross the street to the hotel. Probably around 8 mins walk with luggage. Cant go via the underpass as there is no escalators. 

Abit dated, pillow is too soft for comfy. Hence didn't really sleep well as it's too soft for me. Bed is also not that firm.

Will opt for this hotel mainly for the reason that it's just nearby the train station..

Had my lunch at the hotel. Pasta cost roughly around $20 sgd and is not bad too.

This was my first time staying at a Shangri-La hotel, and honestly, it wasn't as good as I'd imagined. The complimentary water in the room was Ice Dew, and there were only two bottles. That's incredibly stingy. For a five-star brand hotel, you'd expect at least Nongfu Spring or Wahaha. They're cutting costs to the point of no return. The last time I encountered Ice Dew in a five-star hotel was at the Gran Meliá Xi'an, about seven or eight years ago.

I also tried the hotel's spa, and the price definitely didn't match the service. The woman at the front desk was also the masseuse, and frankly, her technique was very unprofessional. I ended the session early because of it. I would absolutely never choose it again. A good spa should add value and reputation to a hotel's brand. This one felt like it was outsourced. I'm guessing they charge too much for rent, and without making a profit, they just end up trying to fleece guests. I definitely won't choose it again.

Fantastic room with a view: We stayed in a Deluxe Room, and the 43-square-meter space had a modern design. The absolute highlight was the 270-degree floor-to-ceiling windows, offering breathtaking panoramic views of Shenzhen Bay. The sunset in the evening was especially romantic.

Abundant dining options: The hotel boasts 4 restaurants and bars. We had breakfast at the all-day dining restaurant on the 66th floor, which offered a wide variety of choices, including fresh coconuts. The high-altitude lobby lounge is a great spot for afternoon tea and scenic views.

Excellent wellness facilities: The gym is well-equipped and offers fantastic views. The indoor heated pool is a popular photo spot, with its 'giant moon' decoration in the water perfect for pictures.

Convenient location: The hotel has direct access to the RAIL IN shopping mall, and it's just a few minutes' walk to Hongshuwan South Metro Station, making travel and shopping incredibly convenient.

Overall, this was a perfect stay. Shangri-La Nanshan not only impressed us with its stylish design and facilities but also captured our hearts with the warm and proactive service provided by excellent staff like Lydia. We will definitely choose to stay here again and wholeheartedly recommend it to everyone.

Shangri-La

Columbus

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