Hot Springs Hotels in Hakone

"The hotel was beautiful, and my dad and I were very happy with our stay. The room was extremely clean. We tried the hot springs on the hotel's top floor and also at the shopping mall across the street, and the ones at the mall were definitely better. We booked the 'one night, two meals' package, and overall it was excellent value for money. Regarding transportation, I didn't research it thoroughly beforehand, but it turns out you can take a bus directly from Odawara, Hakone-Yumoto, and Gora stations, and it's free if you use the Hakone Free Pass. When we arrived, a Chinese ticket agent told us the Odawara bus was very crowded and suggested we take the H line from Hakone-Yumoto. There's also a bus that goes directly to the hotel from the Hakone Open-Air Museum. The hotel's own shuttle bus has a fixed schedule (see image below), and the pickup spot at Gora Station can be a bit tricky to find."

"This hotel is nestled in the mountains of Hakone so it's very peaceful and quiet. Room and amenities are new and extremely clean. The surroundings are also worth checking out, with a park just opposite and a waterfall nearby. Major bonus if you go in autumn as the maple trees will turn flaming red. Another big pro is the free access to the Yunessun onsens (free rental of towels and swimsuit upon showing that you're staying at the hotel). The indoor onsen has funky pools like coffee, red wine and green tea, but the real gem is the Mori no yu outdoor onsen. Once in the onsen, remember to go down the steps to discover many more pools below with nice surroundings and mountain view. Also a shoutout to the hotel staff who are incredibly kind and helpful. It's a small hotel with only 3 levels. No escalators or lifts but the staff will help to carry your luggage upon check in and check out. A kind staff even checked whether I have an umbrella when I was about to go out because it might rain. I daresay this is my favourite hotel amongst all the hotels I've stayed in."

"Not bad. I can see they are trying to make this property more known to international guests from different countries. Two dire problems: the food was extremely salty. With the exception of the Teppan dinner, all of the meals we had here had so much sodium content. Also, their food in general is not of high quality and tastes pretty much the same across all dishes. Please make improvements. And another thing I would highly recommend is that the manager lady learn English so that next time I visit this property and have to communicate in English and ask for some help, she doesn’t get sassy or mad at me for requesting another staff member who can speak English. I really needed some help with golf reservations and understandably it is not her business that we had to go golfing the next day. However, I didn’t realize it was such a rude thing to ask for another employee who could understand what I was saying when she couldn’t understand my requests specifically because of her lack of English proficiency. For this property to become popular with international guests, it would be a wholesome idea for the chief manager to learn to speak better English anyways. I guess she knew that she was being rude by hitting the desk because she came up to me and gave me her business card (without my asking and finally in a nice manner) when I merely asked a younger staff member if the angry lady was the manager. She must have known that she was giving me attitudes. When you are in the hospitality business, please don’t forget that guests are there to enjoy their trip—savoring each moment—not to feel uncomfortable or be bothered by staff’s attitudes."

"Fabulous place and perfect Japanese style hospitality. Great amenities, delicious food, friendly and helpful staffs - can't ask for more for a great holiday in Hakone."

"Our stay was absolutely fantastic. The traditional Japanese room was spacious and super comfy. The onsen facilities were definitely the highlight, way better than I expected for the price we paid. They have 3 types: 1 indoor, 1 outdoor and 1 mixed. All these are bookable throughout the day, from 7am to 11pm and they are completely private. The ryokan is 15 minutes walking from Gora station, so if you arrive by train and you have luggage I recommend you check on google map how to get there with a bus, otherwise you’ll have to walk uphill for a while. The only negative point I can find is probably the breakfast, I tried both western and Japanese style, they are both quite pricy for what they are and I personally did not enjoy the Japanese one. Despite this I would totally come back if I ever visit Hakone again."

"This ryokan has a very traditional Japanese feel. It's clean, and the hot springs are excellent. I highly recommend it to anyone visiting Hakone. It's suitable for couples, families with children, or even larger family groups, and it's definitely worth the money."

"The hotel is a classic Japanese hotel with large rooms. We booked a shared bath, but the room still had a toilet, just not a bathroom. Our breakfast plan included breakfast and dinner, and the breakfast options were Japanese and Western, with minimal difference: the Japanese option came with rice, while the Western option was a pancake-like toast. The dinner was quite large, and the children's meal was the same size as the adult portion. Shoes are not allowed in the hotel; you need to change into slippers in the lobby and leave your shoes at the designated check-in counter. The large public baths also have onsen (hot springs), and they were rarely crowded at night. Restaurants require reservations, so check in early to reserve them."

"🏔️✨【Hakone Indigo Hotel: A Dreamlike Mountain Retreat】 This was my first stay at Hakone Gōra Indigo, and I was truly rejuvenated by the ambiance. The hotel is nestled in a hot spring resort surrounded by mountains; opening the window reveals layers of greenery and distant clouds and mist, as beautiful as a painting. The room design is modern yet elegantly Japanese, and the open-air onsen was fantastic. The spring water was smooth and comforting, instantly washing away a day's fatigue. Breakfast was also incredibly impressive, using fresh local ingredients; you could feel the attention to detail even in the bread and juice. The staff were friendly and attentive, with every greeting feeling warm, making you feel right at home. The overall experience exceeded expectations, and it's worth revisiting, whether you're a couple, a family, or a solo traveler. 💛 The only thing worth mentioning is that the in-room onsen water seemed to be completely diluted; you could even call it a 'fake' onsen. It lacked the typical onsen smell and was essentially just hot water."

"A lovely ryokan-style stay in Hakone A very good ryokan-style hotel offering great value for money and an excellent opportunity to experience an onsen in its natural setting. The kaiseki-style dinner was rich and beautifully presented, with plenty to taste and enjoy. Breakfast was equally generous – make sure you’re ready for it, as we were still full from the previous evening! Sleeping on futons was surprisingly comfortable, and the room’s opening window with a small terrace overlooking the garden was fantastic. We had to change rooms during our stay, and the staff were exceptionally helpful, taking every step to ensure we were happy. And we truly were – thank you, arigatou gozaimasu! Enjoy your stay!"

"This hotel is conveniently located. It is a traditional Japanese hotel with a lot of facilities. It is very beautiful, particularly the garden which is big and serene. The hot spring having both indoor and outdoor pools is impressive. The dining experience is fantastic because the setting is cosy and the food is extremely delicious. The mattresses, neither too soft, nor too hard, are very comfortable."