Hot Springs Hotels in Hakone

"This hotel is conveniently located about 200 meters from the Tenyu bus stop, accessible by Hakone's main bus lines, Z03 and J03. The hotel itself is beautifully decorated and has a very stylish ambiance. The Japanese-style room, though not huge, was quite spacious and quiet. Despite checking in during February, the room's excellent insulation actually made it feel warm. The private open-air bath on the balcony was amazing; even with outside temperatures around 5 degrees Celsius, the continuous flow of 40-degree-plus hot spring water meant it was never cold. The hotel also offers outdoor public baths and a footbath. Plus, on the 5th floor lobby, there are two free ice cream machines – just ask the front desk for complimentary tokens to enjoy as much as you like – and a continuous supply of various iced teas. I must especially commend the dining experience; half-board (dinner and breakfast) is an absolute must! Upon check-in, the front desk proactively changed our two nights of shabu-shabu to one night of shabu-shabu and one night of kaiseki. Each dinner was a full course, incredibly delicious, and left us completely stuffed. For breakfast, there are two restaurants, and I highly recommend the buffet; the variety is extensive and far superior to the breakfast at the Imperial Hotel, which is often ranked as a top Tokyo dining spot on Ctrip. The hotel also hosts free evening performances, and you can even pay to release sky lanterns. Honestly, if I came to Hakone 100 times, I'd stay at Tenyu 100 times."

"This hotel is truly worth the stay. The room is very spacious and the price is very reasonable. What impressed us the most is that all the furniture and facilities are high quality and still very new, which made our stay extremely comfortable. We traveled with our 1-year-old baby, and the hotel was very thoughtful to prepare some baby amenities for us. That really touched us and made the stay even more pleasant. This is definitely one of the most comfortable and worthwhile hotels our family has stayed in during our trip to Japan. Every room also comes with a private onsen, which made the experience even more relaxing. There is a convenience store just 2 minutes away by car, and it only takes about 20 minutes to drive to Lake Ashi, so the location is very convenient. Overall we are extremely satisfied with our stay. We would definitely come back again next time and stay for even more days."

"Our stay at the hotel was overall excellent, and we would still highly recommend it, especially for couples looking for a pleasant getaway. Almost everything was perfect—the room was clean and comfortable, the facilities were great, and every other staff member we encountered was polite and helpful. It’s truly a lovely place to spend time together. However, our check-in experience was noticeably unpleasant due to one staff member. She came across as unwelcoming and impatient, almost as if we were bothering her. She rushed through the process and felt quite pushy, especially when repeatedly questioning which language we preferred—even though we tried communicating in both Japanese and English. Her attitude made us feel uncomfortable and somewhat unwanted at first. Aside from this one incident, everything else was wonderful. We hope the hotel addresses such front-desk service issues so that future guests can enjoy a consistently welcoming experience from start to finish."

"The facilities are charmingly rustic and elegant, and the rooms are spotless. The staff provided excellent service, and dinner was delicious. This is a historic inn, once visited by Dr. Sun Yat-sen, and is a designated cultural property. Many historical relics are preserved within the inn. The hot spring area is a bit small, which is a minor drawback."

"The ********* lady who was at the counter tried to help us as best as could. I felt the service was decent and I enjoyed my time. Unfortunate that the wind stopped some of the attractions. I feel that the location might not be ideal and the tram stops working after 7 so need to keep that in mind. But you can see the entire valley at night."

"My husband and I stayed here for the first time. We really enjoyed it. We did privat spa at 5 am. We purchased both breakfast and dinner at the restaurant, the food were amazing and beautiful. The landscape of the hotel were amazing, we felt like in the woods which is the experience that we want. The hotel located near all transit. 2 minutes walk to the trainstation and 4 minutes to the bus station, super convenient, especially if you carry luggages or the weather is not too good. It is also very convient to visit museums. Over all, do more research before arrives, so you know how to purchase tickets to places."

"Excellent! This onsen ryokan, operating for over 70 years, boasts 9 natural spring sources, a clear testament to its authentic *gensen kakenagashi* (free-flowing hot spring water) system. It's a short, convenient walk from the station. The bamboo grove at the entrance is exquisitely maintained, and we were welcomed by female staff in traditional attire. The gentleman who handled our check-in had a wonderfully distinctive charm. Our room was very spacious, with large floor-to-ceiling windows offering stunning views of the river and distant mountains – truly beautiful. We had booked a Japanese-style room with a semi-open-air private bath, including the 'one night, two meals' plan. Before dinner, an attendant came to greet us, and then the elaborate multi-course kaiseki meal was served. The entire dining experience lasted nearly two hours. While the ingredients were intricate and well-presented, it wasn't 'delicious' in a conventional way, though certainly not unpleasant. I suppose that's just how traditional kaiseki is, and I appreciate the experience. Afterwards, a staff member prepared our futon beds for the night. Soaking in the private onsen before bed was incredibly relaxing. The hot spring water was continuously flowing, and a notice on the wall detailed its composition, stating that only water was added to lower the temperature, along with chlorine for disinfection, and crucially, no circulation system was used. This is significant because many other onsen ryokans might offer beautiful gardens, attractive prices, and even private indoor baths, but a closer look often reveals they might just be using plain heated water or circulated onsen water. The impeccable service was almost overwhelming. Overall, I highly recommend this ryokan to anyone looking for an authentic Japanese onsen experience. If I were to visit again, I would probably opt out of the two meals package. The kaiseki was a unique experience, but once is enough, and there are many dining options on the walk from the station."

"The room was nice and cozy with a private onsen on the balcony. It was a bit of a walk from the train station, which can be quite difficult when you have luggage. I thought it was a bit odd that we had to rent a yukata as it is normally provided in onsen hotels, but otherwise all else was good."

"The hotel is incredibly convenient, located directly within the Odawara Station complex, although it can be a little tricky to find for first-timers. From Odawara Station's East Exit (stay within the station building), take a short escalator down. You'll spot the Lusca mall on your right. Upon entering, Marugame Udon is on your left, and Seijo Ishii supermarket is directly opposite. Walk past Marugame, turn left to exit the mall, then turn right onto a glass-enclosed walkway outside. Continue straight, passing a parking lot on your right. Keep going until you see the hotel's directional sign (like the one in the last photo). Take the escalator up to the 4th floor, where you'll find the hotel lobby. We stayed in a Double B room, which was relatively spacious and well-suited for a family of three. This particular room type, which we only saw listed on Ctrip, was excellent. The bathroom featured a wet/dry separation but no bathtub. However, the public bath on the 10th floor was very comfortable (remember to bring your own towel!). There's also a foot bath on the 14th floor offering scenic views. If daily cleaning is desired, simply place the 'clean my room' sign outside your door, and fresh towels and yukata will be provided. Even if you forget the sign, they thoughtfully leave fresh yukata and towels at your door – a really nice touch. I appreciated this considerate service that respected our privacy. The bedding was comfortable, and individually packaged facial cleanser, makeup remover, and body lotion were replenished daily. Odawara is a wonderful city, and this hotel's location makes it extremely convenient for visiting Hakone, Atami, and Kamakura. I would love to visit again and would definitely choose this hotel for my next stay. The only minor downsides were the slight train noise (though I still slept very well during my three-night stay) and the slightly stiff toothbrush provided."

"The hotel's location is excellent, just about 200 meters from the left exit of Gora Station. However, the hotel signs aren't very clear, and we had to look for a while before we were sure we'd found it. After entering, we had to wait quite a bit before someone came to assist us, which was a bit inconvenient. The room was spacious, but the hot spring bath wasn't very big. Overall, it's still worth recommending for a one-night stay, especially since the price isn't expensive."