Hotels near West End, London

We stayed at the Wilde Aparthotel Aldgate Tower Bridge for two nights at the end of August and had a rather underwhelming experience. We expected more from this hotel, judging by its ratings online. As Coldplay was in town (our reason for visiting London), prices were higher than average. The hotel is a five-minute walk from Aldgate East and about eight minutes from Aldgate Station. Liverpool Street Station is technically in walkable distance aswell, though taking the bus there is easier, with a stop right in front of the hotel. I wouldn’t recommend walking to Whitechapel for the Elizabeth Line – the walk felt long, annoying, and unsafe. Also, avoid walking further down the road toward McDonald’s after dark – sketchy atmosphere, and we saw two police scenes within those five mins of walking. Walking to Aldgate or Liverpool Street is safer. The arrival was.. odd. No one greeted us, and we waited in the lobby for several minutes before someone finally helped us at a not-so-clean high table. The staff member seemed demotivated and spoke very quietly, though check-in was quick. Unfortunately, we were charged twice despite prepaying nearly a year earlier through a third party. This was resolved after I spoke with the manager, but I was surprised it was marked as a “user error” on our invoice, and no small gesture like waiving the early check-in fee was offered for the inconvenience. We were given a room on the 9th floor. The corridors are dim, with black walls and stuffy air despite it being just 22 degrees outside. The “triple room” is simply too small for three adults. The storage areas under the twin beds is smart, and there is a small wardrobe with two drawers, but oddly no safe to store your valuables. A table and chair cramped the room unnecessarily and looked cheap compared to the rest. The sofa bed was decent but had a pretty thin mattress and annoying metal railings that can be a little annoying when standing up / lying down; there was also no nightstand, only a photo shelf right above it where you really can’t put anything. The kitchen area becomes very narrow once the sofa bed is pulled out. The fridge and sink were great, but the bins were tiny and filled up after just one day. The bathroom was also cramped, with practically no counter space. No toothbrush cups, Q-tips, or cotton pads were provided – unusual for a 4-star property. The soap dispenser was nearly empty and even fell out of its holder, and none of the dispensers were secured/locked, which isn’t hygienic (most hotels have that nowadays, for a reason!). We didn’t know where to go with dirty towels as there was no designated spot for them and no space. The heated towel holder being *right* next to the toilet is weird and inconvenient. We had the AC running for hours & hours on end, yet it barely managed to cool down the room to an acceptable temp. At least it was quiet enough to keep on at night. The TV had few channels but casting worked very well. Light controls were fine, and the blackout blinds were excellent– also essential, since the windows aren’t tinted from the outside. On the positive side, the room was clean, beds were comfortable, and it was quiet at night despite the hotel being full. We skipped breakfast as there are better options near Liverpool Street Station that we wanted to try out. All in all, our first ever stay at a Wilde property was just okay. The location is central but not particularly the nicest, the staff lacked warmth, and the triple room was way too small for three adults. It should not be sold as a triple for three adults and would be better suited for parents with a small child. I imagine the higher room categories might do a better job of accommodating three adults. We had what we needed; a clean room with good public transport connections. However, we wouldn’t stay here again as there’s better options out there.

Great hotel in great location. Really pleased with facilities in the room which was super quiet and really clean with exception of carpet, few bits not hoovered but a minor issue for us. However, please ensure you have either a photo driving licence or passport at check in as we encountered quite an unhelpful lady who insisted that despite showing her the Trip emails and my bank cards said she still didn’t know that I was the person in the booking. I generally DO NOT travel for a weekend away to London with my passport (I have an old paper driving licence so not photo ID anyway) she didn’t seem to know what I was talking about when I mentioned this and looked confused! When I asked what I was supposed to do as I’d paid for two nights and had all the bookings just looked at me and repeated that she didn’t know who I was!!! My friend could see I was getting stressed and asked if we could get my husband to email copy of my passport, at which point she ashes if I had another credit/bank card and then proceeded to check us in!!!! Why could she not do this in the first place????? Anyway putting this to one side I would stay again, armed of course with passport!

The hotel boasts a strategic location, perfect for classic shopping trips and sightseeing. The rooms are larger than average for London, and the services are good. The building itself is quite old but well-maintained and partially modernized. The tea room and Indian restaurant are excellent. The main drawback, typical for hotels of this kind, is the bathroom – while efficient and clean, it's definitely dated and offers limited amenities.

This was the first hotel for our family's UK trip. After much deliberation, we chose this Holiday Inn Express which is quite close to the city center. The location is excellent, with easy access to the subway, buses, and trains. The hotel maintained the consistent quality of the Holiday Inn brand. We were also lucky enough to snag a group deal that included parking and some meals. A special thank you goes to Christina, a kind and patient lady who speaks Chinese. Due to the high demand for rooms on the weekend and our first-time use of a Ctrip hotel group coupon, the check-in process was a bit convoluted, but the final outcome was very satisfying. Our family left London happily to begin the next leg of our journey. BTW, we encountered many odd Indian guests; whether it was in the cramped elevator or at the popular breakfast buffet, they all exuded a strange confidence, as if they owned the place. I wonder who gave them that idea 🤔🤔🤔

Friendly staff, comfortable bed, pillow's a little too soft. Shower was a little grubby but was ok. Single room was plenty big enough for a single traveller. Breakfast was fine, although had to ask for fresh bacon not cooked so much as it was more than over cooked. Fridge in my room did not get cold and air con would not go below 19. Tube was a 5 minute walk away and 20-25 minute walk to Kensington Palace with lots of shops and restaurants around. If getting the National express and getting off on the Earl's court stop it is only a 5-10 minute walk on the same road

If you're staying here, you'll find the price reasonable, under 10,000 baht per night, especially since it's in Zone 2. Most places further in are over 10,000 baht. The hotel is clean and the service is standard. We requested two connecting suites for our daughters, and they had a sofa that converted into a bed. The furniture might look a bit dated because the hotel is old, but many things are clean and new. I liked the new Nespresso capsule coffee machine with complimentary large capsules. The tea here is also good. The bathroom has a bathtub with good water pressure, and the shampoo and conditioner smell nice. The only reason I didn't give it five stars is because it's a bit old and the mattress isn't very soft. But overall, it was a comfortable stay.

This is a 'decent' hotel. Yes, that's the word. The facilities aren't brand new, but the mattress in the room is still comfortable, the towels are still soft, the toilet paper is still thick, and the hygiene standards are consistently good. The breakfast is a classic English breakfast, meeting the expected standards for a four-star hotel. The location is excellent, situated in a wealthy area of London with very convenient transportation; the subway station is right next door. And the price, especially during the off-season, offers fantastic value for money. Backed by the Millennium Hotels Group and Singaporean capital, it's surprisingly good – the hotel's own restaurant serves authentic wonton noodles and Hainanese chicken rice! Plus, guests get discount coupons! If I had to summarize in one sentence, I'd say this is a well-managed, old-fashioned but not outdated hotel.

It was great stay in Berjaya Eden! I personally live the vibdes. It was walking distance to Bayswater station and Queensway St. It also easy for you to find the halal foods. Its everywhere and easy to access! This is my second time to stayed here. The staff was really good and polite. Eventhough the room that i choose was a little bit “not so spacious” but its ok as long as it walking distance from one to another. Will repeat?? Of course YES!!

From the outside, the hotel looks good, but as soon as you're in the hallway, you realize it's a super old hotel. The rooms were scrawled on, extremely small, and had deteriorated over the years – but they were clean, as they were tidied daily. Additionally, there were hardly any power outlets, but the Wi-Fi reception was very good. The staff was very friendly, and the location was super central, making it very easy to get from A to B (the train station is 5 minutes away).