Luxury Hotels in Luan

"The hotel is located in Bailuhu Park, a beautiful environment perfect for a relaxing vacation. The accommodations are excellent, with spacious rooms and good facilities. Although it's a bit far from the city center, taxis are readily available. The hotel reception staff were warm and attentive; when we mentioned the blankets were too thin due to the cold weather, they immediately provided thicker ones. The hotel breakfast was plentiful and the dining environment was pleasant. When the reception staff saw us checking out and heading to the high-speed rail station, they offered to arrange a car for us, which touched us deeply."

"The hotel is pretty old, the lake view is really nice but around the hotel there is nothing at all (like places to eat, markets), the bathroom was clean, the room a little dusty and the carpet pretty stained. Overall the staff is kind and we got upgraded, the breakfast is good."

"A special thanks to Tang from the front desk for her thoughtful service! When I checked in, I casually asked about local transportation and restaurants, and she patiently explained everything and even reminded me about the weather. After checking out, I accidentally left my ID behind, but she found it right away, kept it safe, and contacted me promptly to pick it up, saving me a lot of hassle. Her warm smile and professional attitude throughout made my stay exceptionally comfortable. Tang definitely deserves full marks!"

"The room is very beautiful, clean, comfortable bedding, rich breakfast, great bath water pressure, good, prepared according to five-star standards, compared to this price, the hotel room price is really not high, not the hotel problem but the city development problem! Highlights: 1. In the afternoon, the waiter sent fruit snacks and Tremella soup, the service staff was enthusiastic, the Tremella soup was good in temperature and taste, and the fruit was fresh. I have stayed in many hotels, and such sincere service is rare. 2. Every room attendant on the 17th floor greeted me warmly, and before leaving, he also specifically reminded me to have a safe journey. The hotel housekeeper was attentive. 3. The hotel gym is fully equipped, not inferior to any social gym. 4. There is a dedicated smoking room in the lobby, which is the first time I have seen it in a hotel, innovative! If I have some suggestions: The coffee pot for breakfast is a bit low-grade, and I happened to meet a foreigner who also drank coffee, and I feel that it can be improved. Add English to the menu, because it is all in Chinese, and I happened to meet a Korean guy who wanted noodles. The staff didn't understand, probably because his English was too difficult. My agency showed off the translation and rewarded him with a bowl of noodles. The hotel is very good and I will come here again in the future!"

"The hotel is in a great location, just in the bustling Red Street in the city center, but the upgraded room is very quiet and the rest is very good at night. Travel and parking are very convenient. The details are particularly well done: the room has a high-end fragrance, and it is also intimately equipped with laundry detergent and free drying service. The local special breakfast in the breakfast room on the first floor is rich in variety. In particular, it is necessary to exaggerate the manager Wang of Tang and treat people sincerely. Will stay here next time!"

"The hotel location and landscape is top notch for this region. Kids friendly - the indoor playground was amazing! We enjoyed the great service from the staff, especially Ms Xiang, who was very warm hearted and helpful. Can not expect the hotel to be a real 5-star compared to the well developed tourism places, some areas of improvement: many people still smoke inside the facilities - including the public hot spring area, swimming pool, even the hotel lobby. Some of the facilities inside the room are not well maintained - be sure to check them and request for fix or change the room if needed. But for this area, I’d highly recommend this hotel for family stay and a very relaxing experience at a reasonable price."

"I went out temporarily during the Spring Festival. The environment is very good. There is floor heating. The children are very happy here. There are also many handmade DIY activities. The little sister patiently accompanied the children throughout the whole process. The surrounding streams have a feel"

"Due to high-speed traffic jams, I temporarily stayed nearby. I didn't expect the quality to be good, the price was good, and the yogurt fruit was also sent, which relieved the anxiety of the journey. However, the little baby misused the ballpoint pen to the size of the sheets and took the initiative to inform the hotel. The hotel said that the sheets could not be used again and needed to deduct 108 yuan. Well, we didn't look good on the baby, but it was a bit expensive. Continue to hurry after paying. 😰"