Sofia Guest House offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Visitors can take advantage of the accessible parking options directly at the hotel. Traveling with minimal luggage is achievable at Sofia Guest House due to the hotel's laundry service ensuring your garments stay fresh. Each accommodation at Sofia Guest House is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience.
"The hostel is located in the Old Town, which is convenient as the bus stop is only a 3-minute walk away. However, it's situated in a small alley, and there's a stretch of road without streetlights when returning from the main square, which felt a bit unsafe at night.
The owner was always helpful in solving various issues, for example, when I wanted to boil a couple of eggs in the morning.
There's a water dispenser available in the common area, which is handy.
The day before I checked in, guests reported no hot water, initially thinking it was due to late-night usage. The next day, it was still cold. When asked, the owner said a circuit breaker had tripped. Once fixed, the water was very hot, so it's important to report any problems promptly.
It was advertised as a 4-bed dorm, but it was actually a 5-bed dorm, which was quite a surprise. The owner claimed it couldn't be changed on the platform, a reason I found hard to accept. Even if the main listing couldn't be altered, they could have added a note in the remarks section. Otherwise, it feels like deception, especially for a 'non-refundable' booking where no money is returned. This was the case for both the female and male dorms.
With many guests staying, the cleanliness of the common areas struggled to keep up.
Also, I didn't seem to find any lockable personal lockers.
The owner, who uses a wheelchair, runs this hostel, which is commendable, and the price is good. However, the issues mentioned above do exist. Luckily, I only stayed for one night as a stopover."