Swissôtel Hotels & Resorts provides guests with the opportunity to stay in the heart of top locations worldwide, where they confidently explore the very greatest each destination has to offer. The brand remains true to its roots, successfully combining genuine Swiss hospitality with intelligent design and local flair. Life is a journey. Live it well. Located at the foot of Changbai Mountain, Swissôtel Resort Changbaishan frames panoramic views of the mountains and surrounding forest. Close to Neyin ancient city, Jinjiang wooden village and other scenic spots, the hotel is located in the east of the Changbai Mountain, overlooking the Changbai Forest and the majestic snow-capped mountains. It is an ideal place for family travel, couple vacation, group reunion and so on. The air is always fresh and refreshing.Go from the slopes to the sublime with inviting rooms, wooden villas, meeting spaces and dining that combine style with Swiss Vitality. Here you can enjoy the perfect holiday. The villa, it is a tenon structure building made of original ecological camphor pine, is a wonderful blend of natural Swiss style with virgin forest, the interior layout is warm and comfortable. The whole resort reflects the natural feelings of Changbai Mountain. The room is equipped with Slumberland mattress, Delonghi coffee machine, air conditioning and floor heating. Whether it’s summer or winter, you will feel the comfort during all the stay. Hotel features two distinctive restaurants and one bar. The Quarter is the signature restaurant of hotel, emphasis on showcasing global cuisines with fresh and seasonal ingredients, serving an array of snacks. Italian restaurant chef presents authentic Italian flavor by professional skills. There are several function rooms, Fitness Center, Kid’s Club, Deer Garden and other facilities. Hotel provides multiple comfortable choices for guests with its superior ecological environment, excellent service and diversified design style.
"Great experience at Swissôtel Changbaishan!
The service was incredible from start to finish. We were able to check into our room immediately upon arrival at 11am and were pleasantly surprised with a complimentary upgrade — from a standard queen room to a spacious suite with a separate living area, kitchen, and two bathrooms. A fantastic way to start the trip.
The staff were extremely friendly and responsive, offering almost round-the-clock support via WeChat with very quick replies. The built-in translation feature made communication smooth and easy, which we really appreciated.
The location itself is beautiful. The European-inspired architecture and charming walking street genuinely make it feel like a small Swiss mountain town — aside from the many Chinese restaurants, of course. It’s a very scenic and relaxing environment.
Breakfast offered a great variety of options, including a standard Western/English breakfast along with plenty of Chinese and ASEAN dishes. Something for everyone.
The ski center and slopes are just a short walk away, which is very convenient. Do note that this area mainly offers green and blue runs, the mountain is relatively small and doesn’t have more challenging slopes. It’s perfect for beginners or those looking to practice, but advanced skiers may find it limited.
We arrived toward the end of the season, so the snow was starting to melt. However, the slopes were still very well maintained, smooth and surprisingly free of icy patches.
Ski rentals are available at the ski center. Basic skis and equipment are included free of charge, while gloves and goggles can be rented for a small fee.
After skiing, we visited the spa at Club Med, which was included in the room rate. The facility was surprisingly large, featuring outdoor hot springs (onsen-style pools), saunas, steam rooms, and massage services, the perfect way to unwind after a day on the slopes.
Overall, a very enjoyable stay and a great destination for a relaxed ski getaway."