Seaview Hotels in Cancun

"This was our 3rd time here ( because of the jacuzzi in the room) . Unfortunately it was also our last visit . We paid for the room with jacuzzi . The AC in the room was broken , we couldn’t turn it off and it was freezing cold in there . We asked them if they could turn it off . They sent someone to fix it . We waited in front of the room for some time . They turned it off but the freezing cold air was still flowing and they told us ITS LIKE THAT WE CANT TURN IT OFF .. uh okay? We asked for another room . We changed the rooms and we discovered that the jacuzzi was not working 😂 the jets power was like when you turn on a faucet . We couldn’t even feel it. The water level was going down quickly so we had to refill the jacuzzi couple of times in one evening. Next day we asked for fixing it or changing the rooms, they sent someone again to fix it . We waited some time in front of our room as we didn’t want to leave our stuff unattended (probably around 1 hour) they were still fixing it and we had enough so we went to the pool. They “fixed” it in couple of hours and guess what . It was the same 😂🤌 I took the manager to the room and showed her the “power” of the jets and she told me that it is working . I told her I see it’s working but it has no power and this is not jacuzzi , it’s a bathtub with faucets on . She said this is the best they could do . I told her I was on the hotel before and I know how the jacuzzi should work and this is not working and I would like another room with all amenities working . She told me there are no more rooms left in our category 😂 only the ona with the broken AC . … I thought there will be some effort from their site to resolve this or offer something .. some gesture as an apology… but nothing they left us in room with broken jacuzzi and I explained to them many times that I booked the room only because of the jacuzzi . Tgey said sorry and left the room . sooo very disappointed and never coming back . I loved the hotel the first 2 times but it’s going downhill. That’s why it has 3 stars on Google and booking and everywhere else . Don’t go there if you don’t want to loose your nerves."

"The hotel is really good. I booked the hotel with a nervous mood. But I was very satisfied with the final result. Facilities: To be honest, the facilities are a bit old. The air conditioner at the front desk is not cold (the room is cold). The room facilities are old. I found that the faucet was broken on the first day. Several holes of the shower head were blocked, causing water to leak. Hygiene: It was cleaned very cleanly. Environment: The hotel environment is very good. It has its own beach. The beach is fine, there are many parasols and many places to lie down. There are four hotels in total. Two of them require reservations. Generally, you can make an appointment as long as you make an appointment in advance. The hotel we booked is more delicious, especially the sunset barbecue, pasta and even salad, which are all above standard. Service: Amigo is really good. We did not give tips specifically. They are also very enthusiastic. Whether you give or not, their attitude is very friendly."

"Fantastic hotel Jorge and Cesar were the shining lights when we arrived and they remembered us through our stay. All members of staff bent over backwards to make sure we were comfortable. The rooms were spacious and came with everything you needed, the pool was really relaxing and the breakfast was so tasty with different options every morning. If you are looking for your moneys worth then this is the hotel for you!"

"Review of Hilton All-Inclusive Cancun Our group of 14 had an absolutely fantastic time at the Hilton All-Inclusive Cancun! The resort exceeded our expectations in many ways, and we made some wonderful memories during our four-day stay. The food was a major highlight—we dined at nearly all the restaurants, and every meal was delicious. Our favorite was the Italian restaurant, followed closely by the steakhouse and the Mexican restaurant. However, securing reservations was a bit of a challenge, which was frustrating at times. One of our biggest concerns before arriving was food safety, especially after seeing numerous reviews about illnesses at many Mexican resorts. Thankfully, not a single one of us got sick, which was a huge relief. That said, we did notice some staff using the same tongs for raw and cooked meat on the grill, which was concerning. We also enjoyed nightly entertainment watching some highly skilled acrobatics! Overall, the resort provided an amazing experience for our large family, and we would absolutely return. With a few improvements in the reservation system and food handling practices, this place would be perfect!"

"굿biengood"

"Nice ,clean hotel , located 15 min from Langusta Beach, my room was good, air conditioner works, good Wi Fi, good bedding Excellent deep swimming pool, with plenty of beach beds Good simple buffet breakfast Stuff is supportive I would recommend this hotel"

"The service is very good, the room is clean, but in Latin America, you need to get toothbrush and toothpaste by yourself and the front desk. Great value for money. Restaurant prices are a little high, but delicious. The taste is good, and the cost of a dinner for two is about 300 US dollars"

"We made a reservation after reading reviews saying the Italian restaurant was delicious, but it turned out that the Italian restaurant was not included in the all-inclusive plan. However, the other food was also very good. We called to request drinks to be restocked in the fridge, but they never arrived. Although it was the low season, the pool was small and there were never any available seats. At night, there was live band music in the lobby, and we had a great time."

"check-in時會派一張紙，內裏寫有Snacks提供，每日時間下午直至6:00 pm ，第一日5:00去問snacks 回覆沒有提供，第二日5:00 再去問，拒絕我們進入，及回覆因為要準備dinner ，強烈拒絕 不會為客人準備snacks ，最後要向大堂經理反映最後才得到提供，是漢堡包薯條熱狗之類嘅東西，房間是有兩級樓梯進入睡房，如果行動不便的要謹慎考慮！cafe不同時間會提供不同食物，Japan food is no good , 訂不到並不可惜，泳池景觀不夠美麗！"

"It was a wonderful experience. Especially room services for food at night were awesome. Playing beach volleyball was pretty fun. The broken door was terrible and the Italian restaurant service was not good but other than that overall is above the average."