Name: Hyatt Place Long Island/New York City
Address: New York, United States
Rating: 8.9

United Arab Emirates

Dubai

China

Shanghai

United States

New York

Chicago

Charlotte

Nashville

Unfortunately, my experience at the front desk was disappointing. The reception staff were not welcoming and appeared uninterested, which did not reflect the overall standard of the hotel. A more caring and friendly approach at check-in would greatly improve the guest experience.

Overall, I had a very good stay at the Hyatt Al Rigga, Dubai. The room was clean, comfortable, and reasonably well maintained. The restaurant offers an average breakfast, and I would especially like to thank the restaurant team—they were genuinely warm, attentive, and provided excellent service throughout my stay. The housekeeping staff were also very good, and their contribution deserves recognition.

We were forced to stay one night at this hotel on 2026-02-28 due to the closure of Dubai Airport. The hotel is located near the airport in an industrial area. There are shops and places to eat nearby. We booked two apartments for 4 people. The pros are a washing machine and a kitchen. Everything in the room is old, and in terms of value for money, there are better options in Dubai, although the price might have been higher due to the frenzy caused by the closure of Dubai's airspace.

Our flight to Dubai arrived in the early hours of the morning. After taking the metro to the hotel, it was around 6 AM. We asked the front desk if an early check-in was possible, but they said no rooms were available and asked us to come back around 11 AM. With nowhere else to go, we tried to catch some sleep in the lobby. To our surprise, around 7 AM, the front desk called us over and allowed us to check in early! This was the best moment of our Dubai trip. We were able to get into our room and rest for a good two hours, which ensured we had enough energy for our plans later that day.

The hotel is quite new, the rooms are spacious, and the cleanliness is excellent. My favorite part was the breakfast – there was a great variety. The chocolate-flavored cereal with milk was absolutely delicious!

Stayed in a one bedroom apartment. This hotel was opened in April 2018 but the upkeep of the rooms have been very poor. Stained and dusty carpets, etc. 

However the management staff was par excellence. They did their best to attend to all the issues raised. Ms Triveni went out her way to accommodate us.  Mr Nafras in the restaurant was also excellent. 

Overall a good stay. Thank you

My first night at this hotel was great overall. I just didn't have time to swim, and I was so envious watching the Westerners leisurely sunbathing. The room had a sofa and a large bed. There's a bar right next to the hotel, but I never went in. The breakfast selection was decent, though I still prefer Chinese breakfast – a lot of it looked good but wasn't very practical for me. There were many Indian and Pakistani guests staying there. The staff were all very polite and helpful.

Very expensive for the service they offer. The mattress was terrible! And the room was noisy even thought, I specifically asked for a non noisy and very clean room. The place is 15 -20 mins from Dubai mall. Far from the marina and Jumeira palm. I around the hotel a lot of stores and accommodation. Un hôtel appart qui est bien cher pour ce qu’il a a offrir. Propre mais le matelas était vieux et usé . J’ai eu très mal au dos. 
Je suppose que vous trouverez mieux sur Airbnb .

Less than a 10-minute walk from Hongqiao Railway Station, and you can't hear any street noise at night. There's a shopping mall downstairs, so dining and getting around are incredibly convenient. It's a shame the pool was under maintenance during my stay. If I have a late train into Shanghai again, I'd definitely choose to stay here.

First off, I have to praise the service here. Both the duty manager and the front desk staff were incredibly helpful. They told me the duty manager, Lilian, was very patient in assisting me with an issue where my car was scratched by construction debris. The staff also kept me updated throughout. The location is a bit out of the way, which isn't ideal if you don't have a car. However, the facilities are good, and it offers great value for money at this price point. While the hotel gym and pool are on the smaller side, they have everything you need. The rooms are quite spacious; the suite, in particular, is very roomy and comfortable. With a living room, bedroom, and kitchen, the layout is practical and makes for a very pleasant stay.

Hyatt Place Shanghai Tianshan Plaza enjoys a very strategic and convenient location, making it an excellent choice for both business and leisure travelers. The hotel is situated less than a 10-minute walk from the nearest train station, which makes getting around the city extremely easy. In addition, there is a large shopping mall directly opposite the hotel, offering plenty of dining, shopping, and entertainment options. With these amenities so close by, the hotel is within easy reach of almost everything a business traveler might need during their stay.

During my visit, my spouse and son accompanied me, and the room setup worked out very well for our small family. The sofa bed provided in the room made it comfortable enough to accommodate three people without feeling cramped. The room itself was spacious, well-organized, and maintained to a high standard of cleanliness, which made our stay even more pleasant.

Another highlight of the hotel is the excellent service from the staff. The housekeeping team was consistently friendly and attentive, ensuring the room was well maintained each day. The reception staff were also polite, welcoming, and professional, always ready to assist with any questions or requests. Overall, the combination of a great location, comfortable rooms, and attentive service made our stay at Hyatt Place Shanghai Tianshan Plaza a very enjoyable experience.

This hotel is conveniently located near Dishui Lake, just under a 10-minute walk away. The rooms are well-equipped, and the front desk staff were very welcoming and even upgraded our room type. It's a serviced apartment, so it comes with a fridge, washing machine, and cooking facilities. The hotel is also close to the subway and the Planetarium, making it highly recommended for anyone vacationing in Lingang.

This is my second stay at this hotel within a year, and each time has been an even more delightful upgrade and an incredibly valuable experience. Now part of the Hyatt Hotels Corporation, the entire environment, facilities, and room details have all undergone meticulous upgrades. The robot service, smart room system, and cultural activities during holiday periods all create a memorable impression.

The hotel's dining service is also commendable. When a waiter overheard a guest expressing some thoughts on the food selection, they listened carefully to the feedback and then responded, ”I'm just a regular server, and while I can't immediately respond to or fulfill your request, I will report it to management at the first opportunity. That's our responsibility and duty, and we appreciate your comments and suggestions.” 

The hotel's landscaping is also stunning; I enjoyed a garden-like service during my stay. The Dripsource Lake Park is just across the street from the hotel, and the lake-view rooms offer a beautiful panorama of the lake through the window. If you stay on a Saturday night, you can even enjoy a fireworks show.

It is our second time here and Hyatt Flushing always meet our expectation. Friendly staff, accommodating and helpful. Would definitely go back here whenever we will visit New York city. The only downside is it is far from city center but  subway is accessible.

Very good experience, the scenery outside the window is great, I can't get enough of it. I stayed for five nights, and the breakfast is very rich in the United States. There is also service. Although it is on the street, it is not noisy at all. And it is very convenient for traveling and eating. Recommended

The hotel’s room are small. But enough for me, my husband and my daughter.
The shower water pressure was really low.
We stayed at 10 floor. But it was still not enough pressure to send the water to the room.
The location was great as is only walking distance to time square and many tourists attraction .
The front counter as usual is not friendly.
But the bell boy was very good. His name is “ramanda “ . Very helpful and friendly.

This hotel is very good. I would recommend it to all.
Firstly the location is very useful. Since it’s in the middle it’s not too far from any of the attractions that you’ll go and see while in New York.  It’s close to subway stations, 6 mins walking depending on which line you want to use.
the breakfast is good, options are plenty, seating area is plenty. Hotel staff are very helpful, kind.
I enjoyed my stay here and would for sure recommend it.

Bright and clean. Checked in very late, the service staff explained clearly and was very warm, it felt very relaxing. Spring is a season of warm weather and blooming flowers, and it feels extra comfortable. In addition, this room is very suitable for the elderly

Hyatt Place

Columbus

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