Name: Bristoria Hotel Yangzhou
Address: Yangzhou, China
Rating: 9.6

United Arab Emirates

Dubai

Thailand

Bangkok

China

Yangzhou

Qatar

Doha

Shanghai

Guangzhou

Our experience at Kempinski The Boulevard with our 4‑ and 3‑year‑olds was mixed. The property itself is elegant and well‑located, but as a family traveling with young children, we found the stay less smooth than expected.

There was a noticeable lack of clear direction, which made navigating the hotel and its facilities challenging. With kids in tow, this added unnecessary stress. Unfortunately, the staff were not as helpful or attentive as we had hoped—they seemed less proactive in guiding us or offering support, which is especially important when traveling with little ones.

But the location is awesome !

This is a hotel that’s absolutely not at luxury standard. At a good location but staff attitude (except for room staff) is bad. We had two twin rooms and the hotel said only one twin room was booked and the other was a double bed. Room size wasn’t accurate too, trip.com stated 45sqm but hotel told us it’s only 41sqm. The curtain isn’t clean too, attached photo proof. Kitchen utensils weren’t clean too. On my first night, I called to ask to provide an option as there was construction going on even at 3am midnight, concierge said they would check but never return a call after.

We stayed for one night as a group of four and enjoyed close rooms on request the staff was helpful and when we told them we were celebrating my sisters graduation they didn’t hesitate to bring us a complimentary cake. The rooms are clean and the location is perfect it took us 6 minutes from our room to the mall.

Loved every bit, breakfast was awesome. Staff was extremely friendly and helpful. Anastasia was our host for the first day and her smile made us start our everyday there very beautifully. She was exceptionally lovely. 

Upon arrival, someone immediately helped with our luggage, and check-in was seamless. We were even offered delicious cold tea. I was a bit worried after reading mixed reviews online when I booked, but as soon as the dedicated staff member led us to our room and opened the door, all my concerns vanished. They not only prepared a special toiletries set for the kids but also an abundance of snacks. The breakfast was fantastic, with fresh mango, coconut, and made-to-order rice noodles, all beautifully presented and delivered to our table. It’s a peaceful oasis right in the middle of a bustling area.

Most importantly, our towel animal wish came true! They folded a little crocodile and a giraffe for us – that's 5-star towel-folding talent! 🌟

The Grand Hotel is truly impressive, and the service is excellent. The rooms are spacious, and the shower facilities are top-notch. It was a lovely surprise to receive a cake and decorations for my birthday. The minibar is complimentary, and they offer a shuttle service to and from the mall. Breakfast is absolutely delicious and diverse! Highly recommend! 🤤👍

I extended my stay for another night due to the typhoon, and it was an incredibly warm and thoughtful experience. The front desk staff, Amber, Freya, and Eva, provided meticulous and attentive service, and you could feel their genuine sincerity in every interaction. The team in red, Lucia, Scarlett, and Alice, were caring and detail-oriented. The concierges, Chris and Noa, were courteous and polite, offering highly professional city information. The room was spotlessly clean, and all the facilities were complete and functional. The public areas were clean and elegant. There was no excessive formality, which made me feel very comfortable and relaxed. Both the value for money and the overall experience were excellent. I'm extremely satisfied and it truly deserves five stars! I will definitely come back again.

Bringing my furry friend this time was such a pleasant surprise! The hotel is incredibly pet-friendly, truly! They thoughtfully prepared a pet bed, a dedicated pet hair dryer, pet towels, water bowls, and poop bags. Pets even receive a welcome gift (a pet plush toy). The room was spotlessly clean and completely odor-free. The pet-friendly rooms have a small courtyard, and they even provide a special pet key card! What touched me most was how the staff actively greeted my dog; this feeling of being respected and accepted was wonderful! I also want to thank the hotel staff, especially the lovely Zhang Yao, for her meticulous care! From introducing the hotel facilities to promptly bringing us mosquito repellent patches, and then, knowing I extended my stay for another night, bringing new key cards and all the dog's necessities directly to our room in the morning. Even though the hotel is a bit remote, it's truly worth it! This is the best pet-friendly hotel I've ever stayed at! Looking forward to my next visit!

Kempinski

Columbus

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