Phuket Hostels

"They have a bad habit of turning off their water. I was just now having a shower, shaving my head, and the water in the shower stopped. I had to walk downstairs to the reception with nothing but a towel and soapy head to ask them to turn on the water. they did so. however... When I exited the shower to brush my teeth, the water had stopped again! I waited at the reception but it seems they were hiding from me. I called The hotel number and they came downstairs. I questioned why they keep turning the water off. they just apologized and turned it back on. I don't shower profusely long. why does this hotel have a problem turning on their water? I think I know the answer... Because they have a leaky tap! I think that instead of repairing the tap, they'd rather just turn off the water..."

"Amazing hostel for that price, they gave me a room all to myself as it wasn’t so busy, the kitchen has free coffee and the lounge area is quite big. It’s walking distance from the old town Only minor thing just so you know: the common area didn’t have AC on so it can get hot, but the rooms all do :)"

"Even if it ended with a nice gesture, the receptionist handing me a keychain gift (not sure if they do that with all guests), with a written request to leave 10/10 review, sadly I couldn't ignore the shortcomings of this hostel that seemed like just a downgraded version of Marco Polo Poshtel (not sure which one came first, but from breakfast to ”funny” wall messages, there was a similar ”creative” signature). While I was initially attracted by reviews mentioning hostel's cleanliness, I couldn't say I shared the same opinion. Certain public areas were quite messy. The staircase to the first floor (where shoes are forbidden) didnt seem to be cleaned for some time. In the showers (which had a good water pressure), there was mold. None of the three handsoap dispensers in the only bathroom had soap in them. It just felt the staff doesnt have time or organizational skills to maintain everything in working order. But I was mostly surprised by finding a not clean (i dont want to call it ”used”) bed cover in my bed. It had some fresh stains, hair and crumbles (well, not just on bed cover), and seemed just to be folded after the guest before me (even the folding seemed messed up, so i really thought maybe the bed was forgotten). When I asked the housekeeping to change it, they initially approved. The younger housekeeper started changing everything, sheet included (which i believe is a good way to do it, when it is not certain if the bed was completely changed), but when the older one returned, she made her put the sheet back (the sheet that was thrown on the floor in the meantime), laughing all along. No, that wasnt really funny. Then instead of letting the young housekeeper put on the new bed cover she brought along, i noticed that the older one brought something that seemed to be the same old bed cover that i complained about (the duvet was already inside). When i asked if that is a new thing, she was convincing me it was. Already at that moment, i felt ridiculed. But i said, ”okay, if you say so.” After all was done, i came back to my bed, unfolded the bed cover and confirmed my doubt - all this performance of changing the bed, without them changing anything! The only difference was that the bedsheet was also on the floor in the meantime. This got me really frustrated, mostly because they lied to my face (what for?), and mostly because they invested energy in ”changing” everything while actually just stripping everything off and returning it (why? It takes the same amount of energy to do it for real). Feeling like an *****, i asked what seemed to be the problem? Dont they have clean bedding, or what? But they had. I asked them to give it to me then, and i would happily prepare the bed myself. Which they accepted. Lol. I dont know, with that poor breakfast, the visual mess, unpleasant ”toilet” scent at hostel entrance, and generally low level of cleanliness (you can see how yellow the pillow is once you remove the pillow case yourself), it felt that other reviews mentioning spotless hygiene were misleading. Or were my standards too high? In any case, i stayed in a dozen of Phuket hostels during my month here, but none of them tried to insult my intelligence. There are better places, and no, Dorm Hostel sadly doesnt deserve 10/10, to quote the request they tell everyone at check-out. I also tried to leave them space for hostel improvement, so instead of lowest marks, i left average ones, even if the experience was truly below average. P.S. When a guest asks whether a ferry with a pick-up operates everywhere in Phuket, a genuinely helpful answer would be ”yes”. And not ”no, it's only our hostel's pickup”. I understand everyone just tries to earn money, but it shouldn't be done by misleading guests who just trustfully ask for information."

"This hostel is located next to a local bus stop to various beaches. There is a convenience store in front. The room is not very spacious and is rather damp due to lack of light and ventilation. The bathroom is not very good. There is a kitchen, refillable drinking water, and no parking. I couldn't sleep because I could hear people walking in and out of the room all the time."

"The bed was a bit small. It's a quiet village, being a local aboriginal village in the countryside. The noise from the air conditioner was a bit bothersome. Overall, it's decent for the price.^ There's a convenience store about 100 meters away. About 200 meters away, there are restaurants."

"The staff were very considerate, confirming my check-in time beforehand. Because my flight arrived late, I opted for self-check-in that day, leaving my form and key at the counter. Phuket Old Town is within walking distance. Entry and exit require a password and removing shoes. If I had to suggest something that could be improved, I'd recommend adding more information and notes to the self-check-in form, such as mentioning that water is available in the kitchen. That would be much more helpful. Because it was late that night, I assumed there wouldn't be any water provided, and that the refrigerator next to the counter was locked and required payment. However, I inquired with the staff the next morning and found it wasn't a major issue."

"Very spacious room and my favorite part is that they give complimentary water, coke and fanta and gets refilled every day. Love also that the TV is a smart tv so was able to watch Netflix. And the airport bus to Phuket Town passes by in front of the hotel."

"True to the photos. A small 'plus' would be a coffee corner and some dividing curtains. They are very responsive if you ask a question."

"The experience was truly very excellent. The staff were very friendly and the rooms are very clean. I will definitely be staying in the same place again if I visit Phuket next time"

"Excellent hostel, very friendly staff and attentive to your needs, living room with kitchen and electronics to prepare your meals. Spacious and private rooms, great outdoor area. Highly recommended!!!!!!"