Mountain View Hotels in Hekou

"This stay was fantastic! The hotel's location is excellent and very convenient for transport. The lobby is stylish and grand, and check-in was very efficient. My room was spacious and bright, decorated in a warm and elegant style. The facilities were complete and well-maintained, feeling very new, especially the comfortable bedding, which allowed me to have a great night's sleep. The cleanliness was spotless, with attention to every detail. The staff were warm, thoughtful, and always ready to help. The overall environment was quiet, and the value for money is superb. I will definitely choose to stay here again next time!"

"If you cross the border from Vietnam, you can easily find it by walking along the river. It's cheap, so it can't be helped, but there's no elevator and the stairs up to the sixth floor are a bit steep. I noticed in the morning that there were two condoms on a small plate, which surprised me as it was my first time staying in China."

"The hygiene, service, decor, software and hardware facilities, and toiletries were all excellent 👍. Plus, the free pick-up service was a nice touch. I think they've really put a lot of effort into doing things well. Now, about breakfast. There weren't many vegetable options to begin with, but this morning, I arrived at the restaurant at 9:15 AM and most of the stir-fries were already gone. A staff member walked by the congee section at least three times. I waited 30 minutes, and it was almost 10:00 AM, but no one refilled the dishes. At least when it comes to vegetables, they could offer more. I understand they might be trying to control costs and avoid waste if there aren't many guests, but it wouldn't hurt to add one or two more vegetable dishes, or at least proactively ask guests if they'd like more. I don't think that's unreasonable. I hope the hotel's business flourishes. Regarding breakfast, they could learn from some smaller, well-run B&Bs and chain hotels to improve in this area without causing waste. Since the hotel is ranked as a high-end establishment on various platforms, it should really live up to that name."

"Clean and comfortable for its price. Good hot shower. Convenient location not far from the border with Vietnam and very short drive away from the main bus station. There are many shops, restaurants, big supermarket, park and a lovely river promenade all around the hotel. Excellent efficient staff. The young lady at the desk answered all my questions, helped with directions, transport and even explained to the taxi driver where to take me. For me as a foreigner just having arrived to a new country, that service alone deserves the highest rating. Thank you!"

"The room is very spacious. The bedsheet, quilt cover and towels are clean. The receptionist is very friendly and helpful.   The hotel is located at the back of the main road with a quiet environment.  It is so convenient that some street shops are next to the hotel."

"First of all, I'm not a shill, nor am I from the hotel next door. I checked in at noon that day, left my luggage there, and went out. When I came back that night, I found a blood stain on the bed sheet. The blood stain was clearly visible. I told the front desk lady, and she saw it and gave me another room. The stain was also visible on the bed sheet. I asked for a new bed sheet, but they didn't want to change it. They just wanted to change the bed sheet, which they did. Later, the front desk lady told me that the boss could upgrade me to a superior room for free. Because of time constraints, I needed to rest at 12 o'clock that night, so I declined. Generally speaking, there are not many high-end hotels in Hekou. There was another better hotel originally, but the location was not convenient. I chose this one because of its good location."

"My favorite hotel on this trip is this one. The lobby is elegantly decorated. The parking lot at the door is very convenient. From check-in to check-out, every staff member made me feel at home. 1. The room is very clean and tidy with complete facilities. 24-hour hot water, free Wi-Fi, the room is also beautifully decorated, and the bed is very comfortable, allowing me to enjoy a good sleep. It is very convenient to call a taxi at the front desk. When I left, I bought a lot of Vietnamese specialties. The front desk lady helped to make an appoin**ent for the courier to mail it home. Hehe, it was very convenient. The service is really very good. When I left, I had too much luggage and missed my personal belongings. The hotel also called me and mailed it to me [tears burst into laughter], which is very heartwarming. I will continue to stay next time, and I recommend it with five stars. 2    In addition, the breakfast is rich, diverse and nutritious. Moreover, the service attitude of the restaurant is very good, the waiters are polite and courteous, and they can provide services to guests in a timely manner. 3. The guest rooms are friendly, the service is good, and the movements are quick. The cleaning is very timely, efficient, thoughtful, and very good. The staff are very dedicated and can handle problems in a timely manner, and put themselves in the shoes of the guests."

"[Title]: Flowing light, enjoy the nobility - the four-star experience of Hekou Hotel [Text]: I had the honor to stay at Hekou Hotel a few days ago. Its four-star high-quality service and facilities left me with a deep and beautiful impression. The following is my detailed review of this accommodation experience. 1. Excellent geographical location and convenient transportation Hekou Hotel is located in a prosperous area of ​​the city, close to famous attractions and commercial centers, and has complete supporting facilities around it. Whether it is business travel or leisure travel, its superior geographical location can meet all kinds of needs. The public transportation network around the hotel is well-developed, and taxis and subway stations are close at hand, making travel easy and worry-free. 2. Elegant design, comfortable space When you step into the hotel lobby, you will be attracted by its elegant and atmospheric design style. The tall space, dazzling crystal chandeliers, and exquisite artistic decorations create a low-key and luxurious atmosphere. The guest rooms have a reasonable layout, warm colors, high-quality furniture, and ingenuity in details. The oversized floor-to-ceiling windows take in the beautiful scenery of the city, allowing people to enjoy tranquility and comfort while busy. The bedding is soft and comfortable, and the bathing facilities are advanced, ensuring a high-quality sleep and refreshing bathing experience during the stay. 3. Excellent service, feel at home The service team of Hekou Hotel is professional and enthusiastic. From booking to check-out, the whole process reflects the service concept of ”customer-oriented”. The front desk receptionist is extremely efficient, and the smiling service makes people feel more cordial; the room attendants are meticulous and meticulous in tidying up the room every day. In addition, 24-hour room service, luggage storage, travel consultation and other services are available, conveying intimacy and care all the time. It is particularly worth mentioning that the hotel's personalized service is a highlight, providing customized solutions for different customer needs, so that every guest can feel the unique and distinguished courtesy. 4. Gourmet Gathering, Taste Feast The restaurant in the hotel serves a variety of Chinese and Western delicacies, which are carefully prepared by experienced chefs, with good color, fragrance and taste, satisfying my picky taste buds. The breakfast is varied, fresh and nutritious, injecting sufficient vitality into the day's itinerary. The elegant dining environment and professional service team make every meal a pleasure. 5. Complete supporting facilities, one-stop leisure and entertainment Hekou Hotel is also equipped with a series of high-quality leisure facilities such as gymnasium, swimming pool, SPA center, etc. The well-equipped gymnasium meets my daily exercise needs, and the spacious swimming pool has clear water, which is a good place to cool off and relax. In addition, the hotel's SPA center provides a variety of soothing massage treatments, allowing me to completely relax and rejuvenate after a busy day. In summary, Hekou Hotel has successfully created an ideal place for business and leisure with its superior geographical location, elegant and comfortable environment, excellent service quality, rich dining options and complete leisure facilities. The four-star name is well deserved. Whether it is a short-term business trip or a leisure vacation, this is your best choice. I look forward to meeting Hekou Hotel again and continuing this glorious and distinguished journey."

"The room is spacious, no smell, the sheets are very clean, mainly because the location is good, there is a special parking lot, although not very big, you can walk to the national gate and the pedestrian street, it is very convenient to eat in the pedestrian street, from the room you can also see the Vietnam Old Street across the river, The service of the front desk lady is very warm, the only regret is that the facilities are a bit old, the bathroom is not separated from wet and dry"