Over crowded on weekends, waiting 30 min for breakfast. Even the food quality affected due to the crowd . Felt a burnt flavour eating bread, when I looked back it was burnt. No one taking care of the food kept outside in the waiting hall for breakfast.
The room was quite large, the bed was comfortable, the breakfast is good and the staff was very attentive. I will definitely stay there the next time I am in Coimbatore.
The worst front desk service in my last 25 years business travelling life. The staff is working his own and saying wait after I standing in front of the counter 3 minutes, then went off without greeting or referring to other staff. So surprise to know that he is the Sales in-charge after telling our feeling to other staff.
Breakfast is excellent and staff are kind always.
Cleaniness need to improve as many hairs in bathtub and water stains.
With a stay at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram in Tirukalukundram (Mahabalipuram Beach), you'll be within a 5-minute drive of Pancha Pandava Cave and Sri Sthala Sayanaperumal Temple. This beach hotel is 1.9 mi (3 km) from Trimurti Cave Temple and 1.9 mi (3.1 km) from Krishna's Butter Ball.
Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Namma Shack or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 94 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Multiple stays, the best choice in the industrial area. The price is expensive. The breakfast is very rich and the western food is very rare. The level of the waiter needs to be improved, and the individual temper is tempered. There are many foreign companies in Europe and the United States.
I highly recommend this place for families with children. The location is excellent and the ambience is extraordinary. The resort's theme is Rajasthani and is very well-maintained. The hospitality and food are good, although there are a lot of flies, which can be a bit bothersome. The resort has a swimming pool suitable for children of all ages, but please be cautious as the pool area can get slippery. The resort also offers daily programs which are posted near the reception area to keep everyone entertained. It's not just a place to stay for the night, but a great spot to spend quality time with your family and relax.
One of a great hotels in Chennai. 10 mins away from shopping and restaurant by taxi. Staffs from the entrance, to the front desk, the waiters/waitress together with the house keeping staffs and not forgetting the technicians they were all super friendly and attentive.
Rooms are spacious and nice.
Overall we had a great stay and will surely stay here again for our next visit to Chennai.
Good- The hospitality and standards of taj were very well maintained. The garden area is beautiful. Breakfast was great!!
Not so good - the 2 bedroom suite had just one bathroom and the suits are in the middle of reception. No privacy in that sense.
The individual rooms are much better
Overall, I had a pleasant stay, and I particularly enjoyed the excellent food and the warm hospitality of your team.
However, I would like to suggest a few areas for improvement:
• The use of strong scents in the common areas and rooms could be moderated, as it can be overwhelming at times.
• Room cleaning could be more thorough to ensure a consistently high standard.
• During my visit to the gym, I noticed that some of the equipment was not functioning properly, which limited the workout experience.
Thank you again for your hospitality, and I look forward to staying with you in the future.
Had a pleasant stay for 3 nights. The room was spacious and super clean. Breakfast could not be better, they had a live cooking station for orders to cook, a variety for everyone. We went for drinks at the terrace on our third night as it wasnt raining and was accompanied by a live band. Recommended place to stay if you're planning on netflix and chill in the room.
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8.7/10
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FFahdOverall, I had a pleasant stay, and I particularly enjoyed the excellent food and the warm hospitality of your team.
However, I would like to suggest a few areas for improvement:
• The use of strong scents in the common areas and rooms could be moderated, as it can be overwhelming at times.
• Room cleaning could be more thorough to ensure a consistently high standard.
• During my visit to the gym, I noticed that some of the equipment was not functioning properly, which limited the workout experience.
Thank you again for your hospitality, and I look forward to staying with you in the future.
TTheBugHad a pleasant stay for 3 nights. The room was spacious and super clean. Breakfast could not be better, they had a live cooking station for orders to cook, a variety for everyone. We went for drinks at the terrace on our third night as it wasnt raining and was accompanied by a live band. Recommended place to stay if you're planning on netflix and chill in the room.
RRaj23The hotel staffs are exceptionally helpful and courteous, from bell service and the front desk to room service and restaurant staff, all dedicated to meeting your expectations. Despite the slightly aged hotel rooms, the excellent customer service compensates for it. A warm and pleasant experience.
GGuest UserOur stay was simply amazing! Loved the hotel especially due to exceptional customer service and fantastic eating experiences. The stay was simply perfect. Every staff member encountered were a delight and so helpful. Thank you for the wonderful memories.
GGuest UserOne of the finest hotel I ever seen out of my 16 countries I had travelled ..
Respect 🫡
Cleanliness salute 🫡
Service salute 🫡
Food taste yummy 😋
Close to airport and on main road the hotel located
I prefer this is the best in Chennai pls stay and experience this lovely feeling as me ..
Excellent and outstanding qualities
PPraveenKrishnaI highly recommend this place for families with children. The location is excellent and the ambience is extraordinary. The resort's theme is Rajasthani and is very well-maintained. The hospitality and food are good, although there are a lot of flies, which can be a bit bothersome. The resort has a swimming pool suitable for children of all ages, but please be cautious as the pool area can get slippery. The resort also offers daily programs which are posted near the reception area to keep everyone entertained. It's not just a place to stay for the night, but a great spot to spend quality time with your family and relax.
HHighland NomnomWe felt super welcomed and well taken care of from the moment we alighted our transport from the airport. The staff were all pleasant and warm, making the stay really comfortable and cosy.
Room was comfortably sized and clean, toilet was also clean. There were many channels to watch on the TV. Breakfast was great, we especially loved the live stations where we can order dosa and scrambled eggs. Loved the chai.
Our room was also facing the river and we could raptor watch quite close from our window! Super exciting watching Black Kites swooping around.
The only down side is that soundproofing wasn’t the best and amenities look a little aged, but we aren’t too bothered and still enjoyed our stay. Thank you Radisson front desk and housekeeping staff!
Ssai vinoThe hotel was great with amenities. Breakfast was good. The staff were great and very helpful.
The rooms are spacious enough but the bathroom was a bit cramped. Not enough space to even move around.
TtheMStravelerReview: Accord Metropolitan Hotel – Comfort & Accessibility in Chennai
Accord Metropolitan Hotel is one of the better 5-star hotels in India, offering exceptional service, accessibility, and comfort.
What’s Great:
✅ Outstanding Service – Special mention to Jayashree at the front desk, who was amazing and helpful. The entire staff is courteous and attentive.
✅ Accessibility – Unlike many hotels, this one is truly disability-friendly, with accessible facilities and rooms.
✅ Great Location – Centrally located with ample restaurants in the area, making it perfect for explorers.
✅ Spacious & Clean Rooms – Well-maintained, comfortable, and equipped with all necessary amenities.
✅ Excellent Dining Options – The hotel’s restaurants are top-notch; Royal Indian is a must-visit for an amazing vegetarian meal.
Final Verdict:
Everything works well in this hotel—from service to cleanliness, dining, and accessibility. A solid 5-star experience that makes for a comfortable and convenient stay in Chennai. Highly recommended!
GGuest UserThe service was very good. Especially the lady Doyal, who was so pleasant and kept assisting us when needed. She was very hospitable and did not hesitate to tend to our needs.
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