Name: Jin Jiang International Hotel Xi'an
Address: Xi'an, China
Rating: 9.2

China

Shanghai

Beijing

Xi'an

Shenyang

Qingdao

Kunming

Excellent location: The hotel is right across from the subway station, a 30-minute ride to Hongqiao Airport, less than 10 minutes to Shanghai Grand Theatre, and less than 5 minutes to Shanghai History Museum.

Butterfly Pastries: The butterfly pastries at the Park Hotel are incredibly famous, with long queues day and night. A member of our tour group waited two hours to buy some. I tried them myself, and they were indeed very flaky and crispy~

Service: The service from the bellboys, concierge, restaurant, and housekeeping was all great. The housekeeping auntie on the 9th floor was very warm and friendly, greeting guests and thoughtfully replenishing tissues, drinking water, and disposable slippers.

The hotel itself has a rich history, dating back to 1934, attracting many foreign tourists and older guests from Hong Kong, Macau, and mainland China. ”Nostalgia” is definitely a theme here.

Elevator: The elevators are a bit old, and are shared by both the restaurant and guest rooms. On my first day, I noticed a strong smell of baijiu (Chinese liquor) in the elevator.

We stayed on the 12th floor, in a room close to the elevator. The room was spotless and the bedding smelled fresh and clean, not damp at all. The housekeeping lady on our floor was incredibly kind; every time she saw me, she'd ask if I needed water or tissues and told me not to hesitate to ask for anything. She was so thoughtful and efficient.

My younger son and I shared a room, and one evening he accidentally locked himself out of the bathroom. The front desk immediately sent a technician up to open the door. The technician even showed me how he unlocked it with his tools! 🤭🤭

My last visit to Shanghai was at the end of September last year, when I stayed at the Old Jinjiang. This time, I decided to try the New Jinjiang. Overall, they're quite similar. Both are classic, well-established hotels that I'd recommend trying!

Booked this for my parents and they said it was excellent. They really felt like they experienced the 'Old Shanghai' vibe, just like in TV dramas. The hotel's location is superb; Huaihai Road itself is worth exploring, and it's also close to Sinan Mansions and Fuxing Park, as well as a major historical site, making it perfect for sightseeing. Plus, it's convenient to take the subway to Nanjing Road and West Nanjing Road. I'll definitely choose this hotel when I visit Shanghai this autumn if I get the chance.

Great location! However, aside from the lobby, the hotel's facilities are quite old. The rooms are clean and tidy, service is prompt, and the staff are courteous. That said, the service quality among front desk staff varies. The male receptionist during check-in was serious-faced throughout, offered no smiles or greetings, while the concierge was even worse! The male receptionist during check-out was much better – smiling, proactive with greetings, and polite goodbyes. For a supposed four-star hotel, the service quality is a bit lacking. Even though star-rating reassessments have somewhat downplayed service in recent years, I'd suggest HR and quality control conduct some mystery shopper visits and step up training. Otherwise, even in peak season, room rates won't compete with mid-range chains.

This was my second stay here. I'd forgotten to book two consecutive nights previously, so when I arrived at the front desk, I asked for help. The lady at the front desk was very kind and arranged for me to stay two nights, even upgrading me to an apartment suite. The 110-square-meter room had a huge living room and an open kitchen with a fridge and a steam oven. It was very clean, and the service was enthusiastic. The hotel has a swimming pool, perfect for kids, and a small children's play area, which was enough to keep a boy busy with puzzles. You can see fireworks from the 22nd-floor meeting room, but if you want a really good view, I'd suggest finding another spot. The hotel is very close to Yaoxue and Haichang, and food delivery platforms are also very convenient, making it a great choice for family trips ❤️

The only downsides were that the room lighting was quite dim and food delivery wasn't allowed upstairs. Everything else was pretty good.

Facilities: Decent, satisfactory.
Cleanliness: Good, acceptable.
Environment: Decent, satisfactory.
Service: Decent, satisfactory.

Great location with a subway station right next door, very convenient for getting things done in the area. I'll choose this place again next time.

The room was quite spacious, and the environment was lovely. I imagine it would be even more beautiful in spring and summer, but since I stayed in winter, the greenery wasn't at its best. The hotel grounds are huge; taking a stroll after the buffet breakfast is a great way to digest. Speaking of which, the buffet breakfast had a fantastic variety of options, and the service was excellent! The room even came with a small balcony, perfect for enjoying afternoon tea. 😉

Although this 1980s-built hotel hasn't undergone major renovations, the value for money offered by this package is truly outstanding. We checked into a south-facing, fourth-floor room with a balcony and a view. While the facilities had a nostalgic charm from a bygone era, everything was fully functional. Sitting on the balcony in the afternoon, basking in the warm sun, with a vast lawn before me and the crisp chirping of birds in my ears, was incredibly relaxing.

The package included three zoo tickets (40 RMB each), and the hotel is just a 10-minute walk away. Even in winter, it was delightful to observe the various animals.

Dinner was served at the Jasmine Hall. We had three portions of abalone, sea cucumber, and mushroom thick soup, three pieces of beef, three sauced shrimp, and three steamed siumai, along with stir-fried Shanghai greens and a steamed perch weighing about a pound. Paired with rice, all the dishes were delicious and made with fresh ingredients.

Breakfast offered both Western and Chinese options and was decent overall, with the Western pastries being particularly good and worth trying.

The hotel grounds boast several ancient trees, some over a hundred years old. Villas 2 and 3, century-old Western-style buildings, were hidden among the trees, only viewable from a distance. More disappointingly, the nearby Sassoon Villa is now closed to the public as the owner has reclaimed the property, so we couldn't see it.

Overall, the hotel service was satisfactory. The front desk, cleaning staff, restaurant staff, and gatekeepers were all very enthusiastic. When we called to request bottled water, it was delivered very quickly.

All in all, for 570 RMB (one night), what we received was definitely great value for money.

The cleaning staff on the eighth floor were always smiling, kind, and proactive in greeting guests. Their warm and sincere attitude left a deep impression. If guests had any needs, the front desk was also quick to respond and help resolve them. The rooms and bathrooms were spacious, making for a comfortable stay.

Hotel is located close to Wang Fu Jing street. It's a very big and grand hotel, but you can tell it's a bit old. There was a leak under our sink and there's a puddle of water in the bathroom constantly. The shower door won't close properly so water gets out everywhere. We had 2 beds in the room, one of the bed was hard as rock. At night, hallways aren't well lit for gym. Good service, staff brought extra towels when they realized we had 2 kids and were very friendly.

Facilities: Still very satisfied with the hot spring and gym.
Cleanliness: Spotlessly clean, which was very pleasant.
Environment: The environment is typical of an established five-star hotel, very comfortable.
Service: The front desk staff, HUA, provided excellent service and was able to accommodate personalized requests.

I always choose this place when I go on business trips. This one is very convenient in Yizhuang Hotel. The breakfast is also quite rich. There is also a KTV downstairs. After a day of meetings, you can go downstairs to relax. Parking is also very convenient.

The product detail page stated that the room had a bathtub, but upon checking in on the 6th floor, it had been replaced with a shower. It would be helpful if this change was mentioned on the product detail page. Also, the welcome fruit was replaced with a beverage, which I hope could also be communicated in advance. Overall, I am very satisfied with the hotel's cleanliness, environment, and service.

The Jinjiang Hotel brand truly lives up to its reputation; the entire hotel is well-equipped with excellent facilities. All amenities in the room are top-notch, from the quality toilet paper and slippers to the ample supply of premium bottled water. The breakfast spread is incredibly rich, offering a great mix of Chinese, Western, and local dishes, all prepared with great attention to detail. The staff are attentive and professional in all aspects, tracking everything efficiently and providing warm, courteous service. This hotel is definitely worth staying at again and recommending.

The hotel was generally very nice and convenient, not far from the highway exit and very close to the Olympic Sports Center (about a ten-minute drive). Even the river-view rooms had great views, and the rooms were quite spacious. The environment was really nice, but it's a prime location. I went on New Year's Eve, and it was incredibly crowded. I wanted to try the breakfast, but unfortunately, I was too late to get up, so I won't comment on that (I think a small open-air balcony would be nice; I highly recommend it). The only drawback was that the facilities had some minor issues. I drove there right after work, already exhausted, and wanted to rest before going out for dinner and entertainment. However, the bedside socket was faulty, and it took about 40-50 minutes to check and repair it. It was really frustrating. This is the bare minimum for a hotel; any room problems should be addressed beforehand. I don't know if the previous guests didn't report it or what, but this kind of basic mistake shouldn't be made. Furthermore, no staff member apologized at all. The only apology was from the repairman who said something like ”sorry to bother you.” No one from the front desk or the housekeeper inquired about our well-being. I just wanted to ask, ”Where is the apology?” My first stay wasn't great. When checking in, I asked if I could have a late check-out. The receptionist, Ms. Zheng, was very kind and let us check out at 2 PM. Considering it was New Year's Day, being able to check out at 2 PM was still a huge relief. The concierge was also very helpful; he even helped me with my luggage, although I only had two backpacks, and explained how to use the lighting controls.

In short, the price wasn't really good value for money. Without the receptionist and concierge, I would have given this hotel a bad review. It's unbelievable that such a large hotel isn't as good value as hotels costing 200-300 yuan these days; it's ridiculous.

jinjiang

Columbus

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