Name: Somerset QPlex ShenZhen
Address: Shenzhen, China
Rating: 9.3

Thailand

Bangkok

Vietnam

Hanoi

China

Shenzhen

Guangzhou

Ho Chi Minh City

Suzhou

The room was spacious and spotless. The location is excellent, with a 7-Eleven conveniently located right downstairs and Central Rama 9 mall within walking distance. The breakfast was delicious, and they even offered a takeaway service. The extended check-out until 3 PM was a definite plus. The Chinese Embassy is nearby. However, traffic congestion in this area is notoriously severe.

Somerset Sukhumvit 71 is a well-maintained property with a modern and clean design. The building and common areas are kept in excellent condition, giving a fresh and comfortable feel. The rooms are minimalist, spacious, and properly maintained, offering a cozy and stylish stay.

The facilities are excellent – the swimming pool is clean and relaxing, the gym is well-equipped, and the breakfast/lunch bar provides a good variety of food in a pleasant setting. Staff are professional, friendly, and communicate well in English, making the service smooth and welcoming.

In terms of location, it is a little less convenient as it is quite far from public transport. However, it’s easy to get a Grab or Bolt for transport. On the positive side, there are Muslim street shops nearby, which is a plus for guests looking for halal food options.

Overall, Somerset Sukhumvit 71 offers great comfort, service, and facilities, making it a solid choice despite being slightly away from main transport lines.

This was my second stay, and I noticed quite a few maintenance problems with the room's facilities. The curtains let in a lot of light, the shower only had hot water for about 2 minutes, and many cabinet doors couldn't close properly due to faulty hinges. On the other hand, the service was good, and the location was convenient.

Check-in was smooth and the staff were very helpful. I needed a late check-out and they recommended joining the membership which allowed it, super thoughtful! The room was clean, spacious, and had great natural light. The bed was comfy, aircon worked well (and didn’t trigger my sinus), and the bathroom was spotless with a bidet and nice-smelling toiletries.

Some appliances like the hair dryer and weighing scale were a bit outdated, and the towels were slightly rough, but everything else worked great including the washing machine and microwave. Breakfast was a small spread but everything was tasty. The infinity pool offers a beautiful sunset view (I didn’t swim but it looked great).

They also provide free tuk-tuk shuttles to the nearby BTS. Location wise, Thonglor is perfect with plenty of food and massage spots around. Housekeeping was exceptional. They even folded my clothes and returned forgotten items on my last day.

Perfect for families, business trips, or long stays. Quiet, comfortable, and reasonably priced. Only suggestion would be to add an anti-slip mat for the bathtub. Overall, a really pleasant stay!

Hotel is clean, spacious room and very well maintained! The personnel was very helpful, when I couldnt get a hold on to a taxi via Grab to the airport they came to me and offered to find a taxi for me which was even cheaper than Grab. Would definitely come back next time!

The hotel is really well-equipped, and what stood out most was the high level of security, which I'm sure is a major concern for many. Being on a high floor, I enjoyed some lovely distant views from the window, which really lifted my spirits. This place is a bit of a hidden gem, looking very luxurious and high-end. I was lucky to secure a great booking, and the overall experience was absolutely fantastic. It's truly wonderful, exactly my kind of place, and I wholeheartedly recommend it to everyone!

Everything was great, and the location was excellent. The hotel had a lot of Korean guests. The only issue was that I noticed the price dropped by 20% when I still had the option to cancel for free and modify my check-in date. I could have easily canceled and rebooked, but there were no rooms available on the 4th. When I tried to negotiate with the hotel to shorten my original booking, they surprisingly refused. In the end, to avoid further hassle, I reluctantly paid an extra 1500 CNY. It left a bad taste in my mouth, especially since I've always stayed at Ascott properties and never expected such an underhanded move.

This hotel was absolutely unreal. From the moment we arrived, we were approached with polite and kind attitudes not the staff, offered a medicinal tea during our wait and patiently assisted in locating am ATM to retrieve cash for a deposit. Every instance of our arrival and departure from the hotel for our day to day activities followed by polite greetings from the front desk staff.

The view was beautiful, and the service apartment came supplied with several household objects including cooking pots, pans, and utensils. It was also equipped with a microwave which was very convenient.

The location which just a 15-20 minute drive from Old Quarter, and still convenient enough for exploring by walking. There were several authentic shops and restaurants nearby which made for easy access to great meals and snacks during daily activities. I would highly recommend a stay with this hotel.

A Coffee shop and a convenient store is nearby the hotel. Location of the hotel is easy to go any place in the city.

Hotel room is big and clean. We need to have brwakfast at a restaurant 20 meters away from hotel, npt so many choices.

Five stars! The hotel boasts new facilities, an excellent location, and is spotlessly clean. A special shout-out to Jim at the front desk! His service was professional and incredibly friendly, making the check-in process quick and smooth. And Ms. Xiao Lijun from housekeeping also deserves a mention; she was meticulous with the room cleaning, incredibly kind, and provided us with so much help. Their exceptional service made our entire stay truly wonderful! Highly recommend!

Somerset Wanxia is located relatively near to the Shenzhen airport. My first impression was the cleanliness, and pleasant ambience that was created. Reception is in the 21st floor. Friendly and pleasant staff helped to check in quickly as it was already late in the evening. It has all the amenities a solo traveller might need… gym, yoga room etc. It also has a direct access to B1 which lead directly to the Metro. And crossing the road, access to 24 hours Lawson, local fruits stalls and eateries. For travellers who enjoy moments of peace and tranquility, this is the go to place. It’s not a hotel but a services apartment. So one can enjoy the washing machine, microwave etc within the comfort of your room; and also the use of the bath tub. it is located ~40 min from 东门老街，～30min from 华强北 via DiDi. Want to order takeaways even in the wee hours of the morning? Somerset uses a robot to deliver your food / night snacks straight to your room! You don’t even need to step out to collect. As someone who is sensitive to cigarettes smoke, the entire place is very pleasant and there aren’t any cigarettes smell; very suitable for those who doesn’t like the smell of cigarettes. Request for a high level room (up to 20th floor) to enjoy the night view of Shenzhen. The staff have been very helpful and patient - special mention to Kathy and Frank whom had made my stay a delightful one; and also Kelly whom I could see trying to continuously improve the customer experience so that all guests can feel welcome and have a delightful stay at Somerset Wanxia. Definitely my preferred choice of accommodation in Shenzhen. Thank you!

The apartment is located in Qiaochengfang, an area that's primarily a business district. During the holidays, it's not very busy, so it's quite peaceful. There's a shopping mall conveniently located downstairs; though it's not huge, it boasts a good variety of restaurants. I ate there twice, and the food was pretty decent. All the apartment's facilities and amenities are brand new, and it was kept spotlessly clean.

Somerset

Columbus

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