The Xiongxiu Hot Spring Hotel Emeishan is a great choice for guests looking for accommodation in Emeishan, having been recently opened in 2023. The hotel is just 3km away from Emeishan Railway Station. With multiple attractions nearby including Emeishan Museum, Fuhu Temple and Emeishan Yoga Zen Spa, guests will find plenty to keep themselves occupied. In their spare time, guests can explore the hotel's surroundings. This Emeishan hotel provides parking on site. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. For guests traveling with families, this hotel is consistently one of the most popular choices.
"This hotel is pretty good. The location is excellent, about an 8-minute walk from the Baoguo Temple Visitor Center. The room is also very spacious and even has a mahjong machine. The heating works really well; it even woke me up at night because it was so warm.
The front desk staff are incredibly friendly. One even personally picked us up from the high-speed rail station and recommended some great local restaurants (which turned out to be delicious).
Now for the downsides. First, the hot spring isn't great. The water temperature was only 37 degrees Celsius, and only two small pools were open. Initially, I wasn't given a locker key. After closing the locker and realizing I couldn't open it, I asked an elderly hotel staff member, who told me to go to the hot spring reception myself for a key. So, in just a thin bathrobe, in 9-degree weather, I had to run down to get a key and come back to soak again. (The hotel front desk staff initially said I could change in my room first, but since the hot spring was a bit of a distance, I decided to go dressed to avoid the cold – which clearly backfired).
Secondly, the attitude of the front desk staff is inconsistent. Some are as amazing as Haidilao (a famous hot pot restaurant known for its excellent service), while others are very cold and unhelpful. The day before, I called to book a pick-up service, and a different staff member told me the driver finished at 5 PM and couldn't pick me up for my 6 PM train. But then, on the day of check-in, about 2 hours beforehand, I received a call saying they could pick me up personally (this was likely the good-attitude staff member). It was a bit confusing, and I even double-checked with Trip.com customer service to confirm it was the hotel calling before I felt comfortable getting in the car. On the second afternoon, after coming down from Mount Emei, I called the hotel front desk to ask for recommendations for good restaurants nearby, and also complimented them on yesterday's delicious recommendations. The person on the phone (likely the less enthusiastic staff member again) told me to just eat at the same place as yesterday, offering no other suggestions. It's very clear that some staff genuinely want to provide good service, while others are just going through the motions. The difference is stark.
Finally, the bed wasn't very comfortable. I barely slept through the night on both nights, waking up every 2-3 hours.
Overall, it's still worth recommending. I wish the hotel a booming business."