Florence Hostels

"I traveled as a solo female traveler, and unfortunately, only one out of three nights was peaceful. I want to warn others about several management and safety issues I encountered here. On Trip.com, only mixed dorms were available.The platform lists two types of 6-bed dorms: one explicitly labeled 'Mixed Gender' (which I booked) and another generic '6-Bed Dormitory Room' without any gender indication. Since there was no 'Female-only' option, I assumed these were essentially the same thing. I ended up alone in a room with three men, which felt quite unsafe and intimidating. My sleep was constantly interrupted by loud neighbors and the person in the bunk below me shaking the bed all night When I requested a move to a female dorm or a more balanced mixed room the next morning, the staff was unhelpful. They claimed they couldn't move me because I hadn't booked through their website, even though female beds were available!! They initially demanded I pay the full price again for the next two nights. After contacting Trip.com support, the hostel still refused to cooperate. Eventually, a more reasonable receptionist helped resolve the issue peacefully. On my last night, a large group of school students arrived. They were incredibly loud, and it took over an hour after ”quiet hours” began for teachers and staff to finally calm them down. Be aware of this. Cleanliness: Rooms are relatively clean. Self-Service: You must make your own bed, which is very difficult if you are assigned a top bunk. Extra Costs: Towels are not included and cost 1.9€. Payment: They are strictly card-only. Pros: There is free hot water at reception, a luggage room, and the location is conveniently close to the Campo di Marte station. If you are a solo female traveler, be aware that management might prioritize profit over your safety and comfort :)"

"Actually, all kinds of facilities were available. Having a laundry was a great advantage. In general, the staff were very kind and friendly. The cleanliness was excellent — nothing to complain about. Everything was perfect and I definitely recommend this place. The beds were sturdy as well; even when someone sleeps on the upper bunk, you don’t feel any disturbance on the lower one."

"The hostel itself was clean and well located, no complaints about that. But the girl at the reception was extremely rude. On the day of check-in, she was standing with another girl at the counter — when I asked if I could check in, she just said “no,” and they both laughed. When I asked what was wrong, they rolled their eyes and said it was “just a joke.” On the day of check-out, I wanted to leave my luggage until the evening to explore the city. For the first time in 15 years of traveling, I’ve encountered a place where you can’t store your bags for free — you have to book paid luggage storage online. My card was declined by their website, so I politely asked if I could pay in cash or what I should do instead. She simply said “no,” turned away, and started helping other guests. Usually, hotel staff try to assist travelers and offer some kind of solution, but this kind of attitude was truly disappointing."

"The location is perfect 👍🏻 very close to all the beautiful places in the historic part of the city! Please make sure that you check in online prior arrival to avoid extra charges. It’s easy and takes around 2-3 minutes of your time. The front desk staff speaks English very well. The rooms are spacious with 2 fans for comfortable sleep at night and huge lockers to store your belongings securely (the key provided by check in and it’s included in the price). There are comfortable beds with clean bed sheets and a decent pillow. Bring your own towel though, or you need to pay for one at the front desk. The bathroom is modern but not clean enough to give 5 stars. Also, there is toilet paper but no soap. As for the kitchen, it’s partially equipped, cooking might be a bit challenging but has a big modern fridge. There is a spacious dine in area and you can enjoy your meal in the garden outside. Overall, it was a nice stay for me, thank you very much!"

"Spotlessly clean, and the facilities were perfect. The front desk staff were really helpful and polite, and you could even check in in the middle of the night. The only issue was that some staff weren't fully familiar with certain procedures (I had already paid the city tax for three days – the first two and the fourth – but on the last day, the front desk couldn't figure it out), so I can't give a perfect score. Regarding the location, pay special attention to this! Google Maps is inaccurate. In the map, once you pass the SYNLAB Manifattura Firenze-Centro medical center, aparto is to the left. Look for the entrance using the image, otherwise, you'll get off at the theater stop and have to walk for more than ten minutes. This also points to another service issue; I only received detailed directions after checking in on the first day, but I think the front desk usually sends these out in advance. Overall, I was very satisfied, and public transport runs even late at night."

"The staff were very friendly and the breakfast was delicious, so I was very satisfied overall. The staff can speak English, and there is a coin laundry in the basement."

"The location is close to any attraction in Florence. It can be accessed to most attractions within 25 minutes. The location of the hotel is also good. There are some delicious restaurants nearby. The hotel is also clean. The bathroom is shared but it is really clean. But pay attention to the towels. The front desk service is very good and patient. But a little crowded, if you don't mind more than 10 people in a room, it's really good!"

"I booked this on my way to Florence. It's a beautiful and convenient place to stay with all facilities. Elio , Matteo and everyone at the reception has been very kind and helpful. Elio moved me from mix dorm to Girl dorm. Very kind. You can have coffee and cook your own meal. You can store your luggage and roam around after checkout. They help you with recommendations. Overall I had a very warming experience. I wish to come back again. Bathroom and bed was very clean & made up everyday. Absolutely worth the money and more than that the staff was really good. Only they don't have lift but hey you can climb. ✨"

"Location: An 8-minute walk from the train station, but might take 15 minutes if you're dragging luggage. Room: The 6-bed dorm is very spacious, not cramped at all. During the off-season, it wasn't full, with only 2-3 people per night, so it was very quiet. Service: The staff (young lady) was very nice. They offered a complimentary drink upon check-in and free pasta in the evening. The atmosphere in the evenings was particularly great."

"First of all, unbeatable price and location. It’s about a 10-minute walk from the Firenze Santa Maria Novella station. I was greeted by a lovely receptionist who showed me the amenities and to my room. On the next day, there was another receptionist who was equally as helpful. She took the initiative to recommend as many sights, food, and even the oldest pharmacy in the world (circa 1221). I have attached what she highlighted to me. If you’re a no-frills traveler who needs a convenient and comfortable place to stay, this is what you’ll be looking for. One tip when locating the hostel, don’t expect a large sign; instead it has a nondescript door with other tenants on other floors."